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Groups - Change ownership? change/add administrators?

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ICW
@icw
9 years ago
114 posts
Can I change the ownership of any groups? Can we add add group administrators so we have more than one person who can be admin of a particular group?
updated by @icw: 02/15/16 12:56:24AM
paul
@paul
9 years ago
4,332 posts
Quote: Can I change the ownership of any groups?

Install the 'Change Owner' module from the marketplace, then as Master Admin in the ACP goto the Tools section in the Group module. Note that with this module, admin can change ownership of any Jamroom item.

Quote: Can we add add group administrators so we have more than one person who can be admin of a particular group?

You can make users 'Profile Admins' by which they can manage and update all site profiles. Alternatively you can link users to multiple specific profiles (Link User Accounts in the profile module tools section) but note that with these solutions, users will have access to all the profile items, not just groups.
hth


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Paul Asher - JR Developer and System Import Specialist
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ICW
@icw
9 years ago
114 posts
So I've added the Change Owner module and made it active. Now how do I actually use it? Where would I find the place where I can change a group's owner for example? How about the owner of specific discussions?
paul
@paul
9 years ago
4,332 posts
As I said above - ACP=>Groups=>Tools=>Change Owner


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Paul Asher - JR Developer and System Import Specialist
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ICW
@icw
9 years ago
114 posts
Oops! sorry missed that....

Thanks! I will test that out.
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ICW
@icw
9 years ago
114 posts
Found it and it looks really cool. I'm going to test it out shortly.

I've got another question related to groups: a member of a private group clicked on the "View all" for discusions in the group and got this message: """ by @ is a private Group!" (the error message does start with two quotes, I did not do that on accident).

Why would she have a problem viewing all? I don't have any problems seeing all the discussions when I click on View all.
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Uh oh.
I'm suddenly seeing something odd going on with group members, and I think it may be related to the message you are seeing with the double quote and the character "@" being used all by itself apparently as a profile/user name.

Here's what I'm seeing that's new on my site-

In most or all my groups, when I click to "view All" group members, I'm now seeing occasional members with the default avatar and their profile name is merely: @
See screenshot 1.

When I click to that member's name or hover over their avatar, I get only a link to my site's home page.
If I click in the group grid to their "user config" page, I get screenshot 2.

If I then click to delete that member "@" from the group, I get the message "invalid user_id - please try again".

Something's going on and I'm not sure if these phantom members are being created from nothing and added to the group (that doesn't seem likely) or if they were/are actual members that have been stripped of their IDs somehow.
1.jpg
1.jpg  •  207KB




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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Not seeing these @ members in my profile page for the site...only in the group member pages. I've done integ check and cleared cache on JR and in my browser.

here's what I get when i try to delete these members named "@" from a group...
2.jpg
2.jpg  •  99KB




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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 11/04/15 04:21:22PM
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ICW
@icw
9 years ago
114 posts
I'm having some the same problems... And our members of our private group aren't able to "view all" of the discussions in their group - they get a weird message. I've submitted a ticket so I will fill you in when I find out what happened.
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Give them a link to this thread as well so they can see what I posted about the member IDs.
Thanks!


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
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ICW
@icw
9 years ago
114 posts
Got it!
radiomusicgroup
radiomusicgroup
@charles-brady
9 years ago
107 posts
Hey girls make sure in their profile/user name that there is not an extra space in the front of the name. I did a lot of copy/paste stuff in my setup and some profile names wound up with a space in front of them and it caused all kinds of weirdness...
radiomusicgroup
radiomusicgroup
@charles-brady
9 years ago
107 posts
Then again if you are not seeing anything that you can go to..... ah shucks.. Well I turn 57 tomorrow so I guess I've earned a duh or two... :)
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Thanks Charles, but this has just happened and is way too many instances to be a sudden extra space getting created. Something's up.
I also just found out that some members have had ALL their notifications turned to OFF (including me and two other moderators)...so I'm currently looking into that as well to see how widespread it might be. I may start a separate thread on it if I find it widespread...it will effect my site badly if so.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
alt=
ICW
@icw
9 years ago
114 posts
We only have four group - two private and two public - and I've found about eight weird members - no names on them at all, just a @ sign. When I click on one of them, it takes me to our main page. I'm afraid to leave them alone and I'm afraid to delete them.
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Yep that's the exact same issue I am seeing in my groups as well.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
alt=
ICW
@icw
9 years ago
114 posts
So I'm being told that the weird members are a result of profiles/users being delete but basically leaving a ghost in the groups (my word, not JR's). I think that they are going to do something to fix that. I asked if I can just go ahead and delete them from the group without any issues, but haven't heard back on that question yet.
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Well we can't delete them from groups because when you try to, you just get a message: "invalid user_id - please try again"

I don't understand why these 'ghost users' were not there before and have now suddenly shown up, only on /group/members/ pages. My members don't have the ability to delete their own profiles, and I know I haven't been deleting members left and right lately.
So why are these appearing now?

Here's proof that it's due to something else, not deleted members:
Here's a screenshot of what I'm currently seeing right nOW when I click on my moderator Group "view all members" member page for that group...see how the member on the right is being shown as a "@" member (notice his custom avatar picture, that's my moderator Sam), and when you click on him you're sent to the site main page, a dead end. I saw that with Sam's avatar yesterday and today too. Sam is NOT a ghost member, nor deleted...he's active very much alive and was posting on my site just this morning.
See the problem:
sam-ghost.jpg
sam-ghost.jpg  •  227KB




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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Sam is one of my moderators, and was posting this morning...his profile is active.

He also 'happens to be' one of the members whose Notifications were reset to all OFF a few days ago, and not by him, as he assured me. I don't know if these two things are related, but BOTH issues happened about 3 or 4 days ago.

Here is Sam's profile page, which is current and active. Notice he uses his own custom profile photo, not used by anyone else. For some odd reason, all the other "@" members are showing a default profile pic....except Sam, who has retained his custom image despite becoming an "@" in the moderator group member list page.
sam-profile.jpg
sam-profile.jpg  •  264KB




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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Here you can see that Sam appears normally when posting in the group this morning, yet he's still "@" in the group's member list page.
sams-group-post.jpg
sams-group-post.jpg  •  348KB




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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
paul
@paul
9 years ago
4,332 posts
Just to let you know that we've been re-working the Group module over the past couple of days. There are some significant changes in the way it works (but not in its functionality). There have been a few issues with Groups of late and we're hoping that this will clear them all up. We want to test it intensively before its release so give us a few days.


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Paul Asher - JR Developer and System Import Specialist
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Awesome. We'll sit tight then! Thanks so much for all you do, JR Team.

(i'm anticipating some conflicts in my customized skin that will need adjusting...insert 'nervous tic smiley' here)

Feel free to recreate my site (non-live of course) or skin for testing purposes if it helps.





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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 11/06/15 02:12:03PM
alt=
ICW
@icw
9 years ago
114 posts
Update on my group issues. Almost all of the "weird" members have disappeared. it seems that there may still be one left. Also group members (not owners) are still getting a strange message when they click on View All for the discussions. They get a message that says:

""" by @ is a private Group!"
brian
@brian
9 years ago
10,148 posts
This sounds like it is a group that is owned by a user that is no longer active on the system - is that the case?


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
ICW
@icw
9 years ago
114 posts
I changed the owner... (love being able to do that, BTW!) but the previous owner is still a member of the whole network and of this group.
brian
@brian
9 years ago
10,148 posts
ICW:
I changed the owner... (love being able to do that, BTW!) but the previous owner is still a member of the whole network and of this group.

OK it sounds like the Change Owner tool likely did not update everything - there are "extra" things that have to be done in the Groups module (as far as membership is concerned). I know Paul worked on that module and is familiar with how the groups work - I'll see if he can find some time to check it out.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
paul
@paul
9 years ago
4,332 posts
Yes - This is probably fallout from the recent changes to the Group module. I'll check that out and get back to you here asap.


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Paul Asher - JR Developer and System Import Specialist
paul
@paul
9 years ago
4,332 posts
Hi Deb - Have just read your issue again and realise that what you report is right, as the modules stand now.
When a group is created the creator is automatically added as a group member and changing ownership will only change the group item. Its members, who are linked but seperate entities remain the same.
Logically, the original member need replacing with the new owner. Let me check that out.


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Paul Asher - JR Developer and System Import Specialist
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
I'm still having all the same issues as in my earlier screenshots in this thread. Nothing has changed yet for me, including that one of my moderators appears as a "@" member when viewing "all" members of my moderator Group...but in his posts and profile all seems well.
Also, I have the 'ghost' members in groups that I created myself long ago, so it's not in groups that changed owners.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
9 years ago
10,148 posts
The latest group module should fix that - it actually checks that the user's still exist on your system before converting them to the new format, so you really should not see ANY "ghost" users. Contact us at support so we can check it out, as something did not work right in the conversion (assuming you are running the latest Groups module).


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
brian:
The latest group module should fix that - it actually checks that the user's still exist on your system before converting them to the new format, so you really should not see ANY "ghost" users. Contact us at support so we can check it out, as something did not work right in the conversion (assuming you are running the latest Groups module).

Brian I'm running the 1.4.4 jrGroup module. (and I have not updated to the beta Core yet) Is that the version you mean by the 'latest group module'? Because I'm still getting the "@" users showing in the /group/members/ pages.


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
9 years ago
10,148 posts
No - Groups 1.5.0b1 has the new structure, so you're going to continue to see issues while on 1.4.4. But you need to update to 5.3.0 before you update to 1.5.0b1, which is up to you. It's the weekend here so if you feel like you might have issues updating, we are not online as much on the weekends so please take that into account :)

Let me know if that helps.


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 11/14/15 09:16:28AM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
I just wanted to know which version - will wait for now as it's not a critical issue for me and I don't want to install the beta yet. Thank you :)


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...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015