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solved Player wont play on Facebook

The Jamroom Network » Forum » Using Jamroom » Page » Player wont play on Facebook
Eddy
Eddy
@eddy
9 years ago
479 posts
I have SSL installed, but when I share a song on Facebook, I can see the player when I click on the play button, but nothing happens, anyone have any idea why?

Thanks

Eddy
updated by @eddy: 02/06/16 11:06:51AM
michael
@michael
9 years ago
7,715 posts
Without knowing the URL its hard to say, you can try putting the URL in here:
https://developers.facebook.com/tools/debug/og/object/

and see what the facebook debugger has to say.
Eddy
Eddy
@eddy
9 years ago
479 posts
This is what I get:

Errors That Must Be Fixed
Circular Redirect Path	Circular redirect path detected (see 'Redirect Path' section for details).

Eddy
Eddy
Eddy
@eddy
9 years ago
479 posts
Where can I send the url to @michael?
paul
@paul
9 years ago
4,326 posts
Send it to support[at]jamroom[dot]net


--
Paul Asher - JR Developer and System Import Specialist
Eddy
Eddy
@eddy
9 years ago
479 posts
I sent it early this morning, but haven't heard from anyone, hoping this can be fixed cause it would be a great tool right now for my new site.

Eddy
paul
@paul
9 years ago
4,326 posts
Michael was dealing with this. He wakes up in a few hours so hopefully he'll be able to check it out then.


--
Paul Asher - JR Developer and System Import Specialist
Eddy
Eddy
@eddy
9 years ago
479 posts
Ok great thank you.

Eddy
updated by @eddy: 10/28/15 10:43:02AM
brian
@brian
9 years ago
10,148 posts
Just an update that I've tested your URLs with Facebook's debugger and they look good.

I'm not in my office right now, but tomorrow can try posting one directly to Facebook and see if it works there - could be Facebook changed something (again), which is pretty typical.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Eddy
Eddy
@eddy
9 years ago
479 posts
Does any of the jamroom demos have the sharethis module enabled?
michael
@michael
9 years ago
7,715 posts
The demos dont have sharethis but jamroom.net does

eg here:
https://www.jamroom.net/the-jamroom-network/blog/73/new-jamroom-hosting-plans
brian
@brian
9 years ago
10,148 posts
This was fixed by adding:

ALLOW_ALL_DOMAINS

to the Allowed Domains setting in the Core -> Global Config.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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