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solved installed the updates today. my site got really screwed up

The Jamroom Network » Forum » Ning To Jamroom » Page » installed the updates today. my site got really screwed up
hypnoscott
@hypnoscott
10 years ago
71 posts
uh oh. Those updates need an update.

the footer is gone. The only page you can access is the home page. things are really, really bad.

I'm trying to stay optimistic, but I think I moved off Ning too soon and things weren't done cooking. I feel like a beta tester and I hate being a beta tester.

help.
updated by @hypnoscott: 01/27/16 05:38:10PM
hypnoscott
@hypnoscott
10 years ago
71 posts
Ran an integrity check. nuthin.
michael
@michael
10 years ago
7,791 posts
roll it back.

ACP -> CORE -> MARKETPLACE -> TOOLS -> RELEASE ARCHIVE

Any idea steps on how to see what your seeing?
hypnoscott
@hypnoscott
10 years ago
71 posts
thanks Michael, I'll do that now.

all the pages (besides the home page) are blank. all that shows is the ads from my external ad server and the comet chat. nothing from jamroom shows up.
hypnoscott
@hypnoscott
10 years ago
71 posts
when I click restore it says, "invalid item version" and doesn't do anything.
michael
@michael
10 years ago
7,791 posts
You have quite a different setup, looks like you've got bootstrap CSS in there. Suggest putting it into maintenance mode and come talk to me on chat. Go skype? if so, send me your address to support at jamroom.net

guess is its related to the "admin skin" module, but not sure.
hypnoscott
@hypnoscott
10 years ago
71 posts
update/correction:

the problem was NOT from the system update. Just a crazy coincidence. there was an extra space next to a "{" in the footer that completely screwed things up. Not Jamrooms fault.

Michael was on skype with me for 45 minutes being incredibly patient and helpful and not ever being rude about the fact that it was not at all his fault.

Thanks.
updated by @hypnoscott: 10/26/15 10:29:44PM
michael
@michael
10 years ago
7,791 posts
Here are some new docs to point out this common situation:

"{literal}"
https://www.jamroom.net/the-jamroom-network/documentation/development/3011/literal

Its good to know about if you copy+paste javascript like Google Analytics, or other snipits into your skin.
Strumelia
Strumelia
@strumelia
10 years ago
3,603 posts
hypnoscott:
Michael was on skype with me for 45 minutes being incredibly patient and helpful and not ever being rude about the fact that it was not at all his fault.

Because that's how they roll. :)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
SteveX
SteveX
@ultrajam
10 years ago
2,584 posts
Strumelia:
hypnoscott:
Michael was on skype with me for 45 minutes being incredibly patient and helpful and not ever being rude about the fact that it was not at all his fault.

Because that's how they roll. :)

That's very true :)


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)

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