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Email notification footer

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Eddy
Eddy
@eddy
11 years ago
479 posts
Where do I edit the Email notification footer, it has an unsubscribe link but it's not active.

Thanks

Eddy


updated by @eddy: 01/05/14 02:02:28AM
brian
@brian
11 years ago
10,148 posts
I'm not sure what you mean by "not active" - if you click it it will unsubscribe the user from all notifications.

You can edit it User Accounts -> Templates -> Email preferences footer.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Eddy
Eddy
@eddy
11 years ago
479 posts
I mean it's not a hyperlink Brian, it's just plain text and can't click on it.
Eddy
Eddy
@eddy
11 years ago
479 posts
When JR5 first came out, that unsubscribe link was a hyper link, but soon after with all the updates it just became text.
brian
@brian
11 years ago
10,148 posts
ouviste:
I mean it's not a hyperlink Brian, it's just plain text and can't click on it.

That should be your email client not turning it in to a hyperlink - none of the emails sent from JR are HTML emails, so none have anchor tags.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Eddy
Eddy
@eddy
11 years ago
479 posts
It used to be ok before, but not anymore, I don't understand as I haven't changed any of the settings on outlook express and still receive hyperlinks from other website emails.
brian
@brian
11 years ago
10,148 posts
Yeah I'm not sure what to say - the URLs in the footer have never had anchor tags around them - they've always just been the plain URL. I use Mac Mail here and it makes them clickable for me.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Eddy
Eddy
@eddy
11 years ago
479 posts
Yeah I'm sure why but this started happening for me since about JR3.
Eddy
Eddy
@eddy
11 years ago
479 posts
I just switched from Outlook Express to Windows Live Mail, and the links come up as text as well, not hyperlinks, I'm using Win XP.

Eddy
Eddy
Eddy
@eddy
11 years ago
479 posts
This only happens to me with Jamroom, from any of my other sites the links are hyperlinks.
brian
@brian
11 years ago
10,148 posts
ouviste:
This only happens to me with Jamroom, from any of my other sites the links are hyperlinks.

Then double check your templates - make sure you are using the default email templates and haven't modified them. They've not been changed here in any recent release, so they haven't been changed by us.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Eddy
Eddy
@eddy
11 years ago
479 posts
I didn't modify these templates Brian, I didn't even know where they are located.
Eddy
Eddy
@eddy
11 years ago
479 posts
I think it was after the first update to JR5 that the hyperlinks stopped working.
brian
@brian
11 years ago
10,148 posts
ouviste:
I think it was after the first update to JR5 that the hyperlinks stopped working.

Nothing has changed here in the template - I just looked in our BitBucket and the last time the footer URLs were modified in any way was back on April 10th of 2013. So I'm not sure why you are seeing a change, but it's not from a change in the template.

Sorry!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Eddy
Eddy
@eddy
11 years ago
479 posts
Ok, thanks, I don't understand why but will just keep using it this way.

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