solved Audio Error

amwproductions
@amwproductions
9 years ago
185 posts
Hello we have an Audio Play error on www.r-m-n.com
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updated by @amwproductions: 07/21/15 12:38:10PM
amwproductions
@amwproductions
9 years ago
185 posts
Video streams easy and works only on all audiofiles me comes error
michael
@michael
9 years ago
7,748 posts
The error that is triggering that to display is that the stream cant be found:
http://www.r-m-n.com/uploaded_audio/stream/audio_file/573/key=HqcupGeSYK2x/file.mp3

Quote: Error: Invalid media id - no data found

Seams like the file is not on the server. Check the server to see if the file exists and the server logs (not the jamroom ones, but the server logs) to see if there are any issues related to saving files to the file system. First guess, server is out of diskspace.
updated by @michael: 10/29/15 12:49:53AM
amwproductions
@amwproductions
9 years ago
185 posts
Our server administrators did that this media play error is not a hosting problem?

All audiofiles not works on www.r-m-n.com
amwproductions
@amwproductions
9 years ago
185 posts
Hello dear Jamroom team our hostingoperator has controlled and found notthing

We have not made any changes in your website nor its server related issue. It seems that there is some issue with your application jamroom. So I would suggest you to contact their support for more details.

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