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Marketplace configuration

The Jamroom Network » Forum » Using Jamroom » Page » Marketplace configuration
johnchansa
@johnchansa
9 years ago
195 posts
I'm failing to configure my marketplace for a new subdomain I created.I done it twice before but it seems not to work this time.My licence browser shows free licences not associated with any url but my new site is not registering.What could be the issue?
updated by @johnchansa: 07/13/15 04:24:20PM
michael
@michael
9 years ago
7,715 posts
Im not understanding the question so its hard to think of what could be the cause of the issue.

If you could outline how to recreate the issue, that might help in understanding what the issue is.

Thanks. :)
johnchansa
@johnchansa
9 years ago
195 posts
I installed jamroom on my new site(actually a sub-domain).When I try to download previously purchased modules from the marketplace,I'm asked to purchase them.

Support created a new jamroom account and sent me a new user ID.When I try to configure my marketplace with the new details,nothing has changed.It appears I need to purchase the modules again.

However when I log into my jamroom account,under the license browser it shows "The following License(s) are not associated with any Install URL - these items can be installed on a system using your System ID".
updated by @johnchansa: 06/09/15 04:19:41PM
michael
@michael
9 years ago
7,715 posts
I've seen this happen before (but not lately) when I've uploaded the marketplace files instead of installing them via the marketplace system.

Try de-activating the module, then check the DELETE box on the module, then re-install via the marketplace.

The data will still be there, but the module will be re-installed.

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