(image attached)
Is this the way it works or I am making some mistake?
updated by @subhu: 07/03/15 02:29:50AM
JAMROOM
Differrent strange homepage after new user registration
Hi this is subhu once again. While exploring the genosis, I found a strange issue of showing different home page. Please see this link : http://laap.biz/bajgai, you will see the home page with a lot of photos and profile added. But, if new user registers, that profile is shown nowhere on homepage and disappears. Moreover, if explored to see it on recently registered profile(on activity), it shows a different homepage all together...I can also see a profile with only image and no name, that is not there in admin.
(image attached)
Is this the way it works or I am making some mistake?
updated by @subhu: 07/03/15 02:29:50AM
(image attached)
Is this the way it works or I am making some mistake?
updated by @subhu: 07/03/15 02:29:50AM
There are many reasons why a new profile doesn't show on a homepage and it really depends on what the homepage is searching for, and whether the new profile complies with that search. Profiles not having an uploaded image is one of the main reasons.
I'm not a particular expert on Genosis so hopefully Brian will be able to step in here sometime soon but I know he's pretty busy with other stuff atm.
hth
Paul
--
Paul Asher - JR Developer and System Import Specialist
I'm not a particular expert on Genosis so hopefully Brian will be able to step in here sometime soon but I know he's pretty busy with other stuff atm.
hth
Paul
--
Paul Asher - JR Developer and System Import Specialist
Can you send us your admin login and test user login so we can check it out?
Send the information to support[at]jamroom[dot]net and we'll take a look.
Thanks!
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
Send the information to support[at]jamroom[dot]net and we'll take a look.
Thanks!
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
Hi,
link, user id and password sent to the above email. Please see this profile which I believe is not one same tree.
http://laap.biz/bajgai/govinda-bajgai-24
Thanks
Subhu
updated by @subhu: 05/23/15 08:39:06PM
link, user id and password sent to the above email. Please see this profile which I believe is not one same tree.
http://laap.biz/bajgai/govinda-bajgai-24
Thanks
Subhu
updated by @subhu: 05/23/15 08:39:06PM
Got those details subhu, they are working for me to login. Thanks.
I'm not understanding the explanation of what the error is though.
I have gone to
http://laap.biz/bajgai/govinda-bajgai-24
and logged in.
I see the profile of "Govinda Bajgai 1930"
Looking at your screenshot you posted in the first post
Its not of the link that you posted, so im kind of confused.
I see the questions:
If you could provide some steps for me to take to understand what your seeing that would be great.
If you could include
EXPECTED
* what you expected to happen
ACTUAL
* what actually happened
Once I understand the problem I can start to look for how to fix it.
Thanks.
I'm not understanding the explanation of what the error is though.
I have gone to
http://laap.biz/bajgai/govinda-bajgai-24
and logged in.
I see the profile of "Govinda Bajgai 1930"
Looking at your screenshot you posted in the first post
Its not of the link that you posted, so im kind of confused.
I see the questions:
Quote: "this link is same but it opens this page sometimes and other actual page which has comple details"
Can you give me some steps to take to understand the issue.Quote: "Why is there no tree name?"
* for me there is a name, its "Govinda Bajgai 1930"If you could provide some steps for me to take to understand what your seeing that would be great.
If you could include
EXPECTED
* what you expected to happen
ACTUAL
* what actually happened
Once I understand the problem I can start to look for how to fix it.
Thanks.
Hi, thank you for your detailed post, please find below my question :
http://laap.biz/bajgai/govinda-bajgai-24
My question : Why there is nothing written on the right of the logo? (when you go to the above link)
More over, after visiting the above link, you again try to see the home page, you will get a different home page.
But when you go to this link :http://laap.biz/bajgai/prabhu-ram-bajgai-13 (this is above guy's father)
My question : Why there is "Bajgai Family Tree" written right after the logo?
after visiting this link, you will get a different home page. Why?
Hope this clarifies my question, I have attached the images to make it more clear.
updated by @subhu: 05/26/15 10:04:00AM
http://laap.biz/bajgai/govinda-bajgai-24
My question : Why there is nothing written on the right of the logo? (when you go to the above link)
More over, after visiting the above link, you again try to see the home page, you will get a different home page.
But when you go to this link :http://laap.biz/bajgai/prabhu-ram-bajgai-13 (this is above guy's father)
My question : Why there is "Bajgai Family Tree" written right after the logo?
after visiting this link, you will get a different home page. Why?
Hope this clarifies my question, I have attached the images to make it more clear.
updated by @subhu: 05/26/15 10:04:00AM
This is what I see when I visit the page: (screenshot)
--edit--
Is that the same as you see? I see 'govinda bajgai'.
I'll re-read to see if im not understanding correctly.
updated by @michael: 05/27/15 03:08:07AM
--edit--
Is that the same as you see? I see 'govinda bajgai'.
I'll re-read to see if im not understanding correctly.
updated by @michael: 05/27/15 03:08:07AM
Just looked at your screenshots. Excellent explanation. I'll look into it.
You might try removing that profile and creating it again.
I'm not able to replicate this on my test Genosis site, but there is something not right with that profile.
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
I'm not able to replicate this on my test Genosis site, but there is something not right with that profile.
--
Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
That isn't the solution as whenever new user is registered/created it is untraceable in admin or that goes to the tree with no name. Anyways, geonsis looks good but a lot of changes required to make it better. It is of no use at this point in time, we will uninstall it for now.
Thanks
Thanks
