Another Video import problem

White Agency
White Agency
@white-agency
9 years ago
204 posts
Videos imported throw the Ning importer throw up the following error when played on a desktop browser :-
'An error was encountered loading the media URL'

Playing the videos on mobile devices works.

Uploading a video through the site the video plays successfully.




updated by @white-agency: 06/18/15 01:18:04PM
paul
@paul
9 years ago
4,332 posts
Have you converted them?


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Paul Asher - JR Developer and System Import Specialist
White Agency
White Agency
@white-agency
9 years ago
204 posts
Yep they are converted - tried this a few times to be sure.

The files do appear to be there. Just not playing.
paul
@paul
9 years ago
4,332 posts
Can you send me links to the videos (and login if this is your private site)?


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Paul Asher - JR Developer and System Import Specialist
White Agency
White Agency
@white-agency
9 years ago
204 posts
Have sent the details to the support email.

Cheers

Dave

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