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in progress Video aspect ratio

The Jamroom Network » Forum » Ning To Jamroom » Page » Video aspect ratio
White Agency
White Agency
@white-agency
10 years ago
204 posts
The video conversion process seems to be squashing the videos. Is there a setting somewhere I can change to sort this out ?

Cheers

Dave
updated by @white-agency: 06/15/15 12:28:12PM
brian
@brian
10 years ago
10,149 posts
White Agency:
The video conversion process seems to be squashing the videos. Is there a setting somewhere I can change to sort this out ?

Cheers

Dave

The Video Conversion process uses the same aspect ratio as the input video, so if the input video is squished so will the conversion.

Do you have a link to the page you see the issue on?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
White Agency
White Agency
@white-agency
10 years ago
204 posts
I'll send the links in as a support ticket.

Cheers

Dave
brian
@brian
10 years ago
10,149 posts
Update to the latest Video Support module (1.4.5), reset caches and let me know if that works better. I made some changes to make sure the desktop version of the video is served to the desktop browser, and not the mobile version. I also made some fixes to the "poster" image - in some cases it could looked stretched or squished.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
White Agency
White Agency
@white-agency
10 years ago
204 posts
Desktop version is now OK but mobile versions are appearing in 4:3 ratio
brian
@brian
10 years ago
10,149 posts
White Agency:
Desktop version is now OK but mobile versions are appearing in 4:3 ratio

I know why this is happening and will be working on a fix for it.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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