Releasing marketplace modules from a mapped domain

iamtimbo
@iamtimbo
10 years ago
301 posts
When I first set up my JR, I did so on a temporary domain name I'd registered, call it firstdomain.com, which is on Arvixe hosting. Once up and running, i pointed my actual domain (call it actualdomain.com) from GoDaddy to my Arvixe server, and in the arvixe cpanel mapped actualdomain.com to firstdomain.com.

I changed the Jamroom URL in the config files, and all has been humming along nicely. I'm now starting to build a new Jamroom network (getting a bit hooked :) ), but in the marketplace, all my modules are now licensed to both firstdomain.com AND actualdomain.com.

If I try to release a license in firstdomain.com, I get a message saying I need to delete the module, but where? How?

I only appear to *need* the licenses under actualdomain.com - indeed, I added the GeoIP module a couple of days ago, and I only have a license under actualdomain.com.

So, in a nutshell, how do I fully release the firstdomain.com licenses?
updated by @iamtimbo: 05/22/15 11:39:03AM
gary.moncrieff
gary.moncrieff
@garymoncrieff
10 years ago
865 posts
Go to your name in the menu above, click Your Licenses and you can manage them there
iamtimbo
@iamtimbo
10 years ago
301 posts
Hi Gary,

I'm au fe with the menu above - the issue is that releasing the licences in the menu above asks me to delete them from firstdomain.com - except that is not 'where' my Jamroom is any more.......

Tim
michael
@michael
10 years ago
7,769 posts
go to:
IAMTIMBO -> YOUR LICENSES -> look for RELEASE LICENSES

near firstdomain.com.

If your going to go crazy and build a ton of sites, all modules are free on jamroom hosting, so you can kill the hosting and the modules bird with the same stone. :)

--edit--
those instructions are for here on jamroom.net Look up in the top right corner of this page for your IAMTIMBO menu.

--edit--
Should just say "Are you sure you want to release ALL licenses for this host? This will free up the licenses for use on another system", then click confirm.
updated by @michael: 04/18/15 02:51:08AM
iamtimbo
@iamtimbo
10 years ago
301 posts
I will be moving to Jamroom hosting once I've got all the OurTownStory testing done :) .

In the meantime, I was a bit nervous about releasing all licences, so I tried it on the flickr module, as I knew I didn't need it. That's when I got the message about needing to delete it from the site.

Will I not get that if I choose to release all?
iamtimbo
@iamtimbo
10 years ago
301 posts
Just tried again - the error didn't happen; I think it was just an unfortunate fluke! Think I'm all good now....

Thanks Michael & Gary!
iamtimbo
@iamtimbo
10 years ago
301 posts
Nope - spoke too soon. I just tried to release a licence for Image EXIF Viewer, as I know it's not used. Selecting 'Release Licence' for it on the License Browser for firstdomain.com gives a 'You will need to delete the Image EXIF Viewer module from your site before you can remove the license!' error.

Clearly, I can't go to firstdomain.com to delete it, BUT, if I delete it from actualdomain.com, I am then able to release the licence from firstdomain.com.

So in order to release my other module licences from firstdomain.com, I would seem to have to delete the modules from actualdomain.com, which I'm clearly not going to do.

I seem to need to keep the licences in place for both domains where they were installed before the mapping exercise, yet only on the newer one for modules installed after.

Is this right?
updated by @iamtimbo: 04/18/15 02:09:51PM
brian
@brian
10 years ago
10,148 posts
How it works is if you go to release an item from a domain, the system will call that module's URL on the domain to see if it is still installed - if it is you will get that notice. So you cannot "release" the module from a domain you are still using it on.

So you need to delete the module from "firstdomain.com" THEN release it.

You say "Clearly, I can't go to firstdomain.com to delete it" - why not? If the domain is no longer in your control you will need to contact the new owner and have them remove the module.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
iamtimbo
@iamtimbo
10 years ago
301 posts
Thanks, Brian. I guess that means that I'm using them on both domains, then; actualdomain.com is mapped to firstdomain.com - the URLs point to the same place, and the system can't distinguish between them, even though there's only one Jamroom URL in play, actualdomain.com.
brian
@brian
10 years ago
10,148 posts
iamtimbo:
Thanks, Brian. I guess that means that I'm using them on both domains, then; actualdomain.com is mapped to firstdomain.com - the URLs point to the same place, and the system can't distinguish between them, even though there's only one Jamroom URL in play, actualdomain.com.

Got it - so one domain is doing a 301 redirect to the other? If you want me to release all the modules from the other domain, shoot me an email at support [at] jamroom [dot] net with the name of the domain that is being forward, and I can manually release all the licenses from that for you.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
iamtimbo
@iamtimbo
10 years ago
301 posts
Cheers, Brian,

That's fab - I'll drop you a line a bit later on..... :)