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investigating Sharethis not graving audio images to facebook timeline

The Jamroom Network » Forum » Design and Skin Customization » Page » Sharethis not graving audio images to facebook timeline
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@luis789
9 years ago
88 posts
Hello I'm having some issues with share this module. I updated to current version same issue. I used to work fine few version before, but I'm not sure which one was it.

Since the update of the share this module, every time I share an audio File on face book, it only graves the website Logo or Google icon. If I share on twitter, or Google it works fine. The only issue is with Facebook. I"m not using the https or neither I have selected that option in the module.

If I tried with video or gallery image, share this works fine. It graves the correct image.
The issue is only with Audio Share.
shareerror.png
shareerror.png  •  157KB


updated by @luis789: 05/20/15 01:48:04PM
michael
@michael
9 years ago
7,715 posts
Check to see if you have the URL shortener on for the share this module:
ACP -> USERS -> SHARETHIS -> GLOBAL CONFIG -> create short urls

If it is on, turn it off and see if the issue still happens.

Need to narrow down whether its a facebook change, a sharethis change or a jamroom change thats the cause of the issue.
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@luis789
9 years ago
88 posts
michael:
Check to see if you have the URL shortener on for the share this module:
ACP -> USERS -> SHARETHIS -> GLOBAL CONFIG -> create short urls

If it is on, turn it off and see if the issue still happens.

Need to narrow down whether its a facebook change, a sharethis change or a jamroom change thats the cause of the issue.

Done that, run integrity check.. No help. As I stated it is only happening with Audio Module share this on facebook. If I share a video, images, or any blog it works fine. I also tried other skins and I have the same results.
Thank You
brian
@brian
9 years ago
10,148 posts
You must have SSL in order to share audio - it won't work without your site being on SSL.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@luis789
9 years ago
88 posts
brian:
You must have SSL in order to share audio - it won't work without your site being on SSL.

Hello Brian!

I'm not trying to share the Player. As a mater fact the "Allow Facebook Player" is disabled.

I'm only trying to share the link as you can see the image. The problem with sharing the audio link is that somehow Share This module is only graving the "Site Logo" or the "Google log".
It should grab the image in that page not the logo.

I hope it makes sense.

Thank You
brian
@brian
9 years ago
10,148 posts
Got it - can you post the URL you are seeing the issue on?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@luis789
9 years ago
88 posts
brian:
Got it - can you post the URL you are seeing the issue on?

Thanks!

This is the ling that I tried to share on face book.

http://ecuamusica.com/jannneth/audio/22/tomare-para-olvidarte#.VS1h6o7F_HU

When I click on facebook share icon, it promts the pop page after clicking on share.. I see no errors.. When I check on facebook is shows the link, but instead of the image it shows the logo of the site.
As I said few version ago I had no issues. It only started happening after the installing 2 or 3 updates.
updated by @luis789: 04/14/15 11:59:50AM
brian
@brian
9 years ago
10,148 posts
I think the problem here is that even though ShareThis is enabled in the profile, you've disabled sharing audio, so the OG tags are not being added to the audio page. Let me see if I can update the sharing template so it will still work even if you're not allowing the audio player to be shared.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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