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solved Cant update System Core

The Jamroom Network » Forum » Using Jamroom » Page » Cant update System Core
Ministry of Musics
Ministry of Musics
@xmafax
10 years ago
55 posts
Good day, I cant update system core.
The system says error communication with server
Any help ?
Thanks
Paulo Janela
updated by @xmafax: 04/27/15 01:31:00PM
gary.moncrieff
gary.moncrieff
@garymoncrieff
10 years ago
865 posts
Try again later probably just a temporary server issue
Ministry of Musics
Ministry of Musics
@xmafax
10 years ago
55 posts
Thanks Gary, but I am trying this for a few days
Regards
Paulo
brian
@brian
10 years ago
10,149 posts
xmafax:
Thanks Gary, but I am trying this for a few days
Regards
Paulo

You have some sort of firewall blocking your Jamroom from reaching our server - contacting your hosting provider for assistance.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ministry of Musics
Ministry of Musics
@xmafax
10 years ago
55 posts
Strange. I use Arvixe Host recommended by Jamroom
Ministry of Musics
Ministry of Musics
@xmafax
10 years ago
55 posts
I contacted Arvixe support and they said "We would need further information on those " ports " firewall blocking that they are stating, If they update module require specific ports open for them to occure. Unfortunately this wont be possible under a shared hosting , however - Under a VPS this can be done. Please confirm with them what is the cause of the block ( this they should be able to provide )."
douglas
@douglas
10 years ago
2,800 posts
You'll want to send us your Jamroom URL, admin login and FTP login to support[at]jamroom[dot]net so we can check it out.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
Ministry of Musics
Ministry of Musics
@xmafax
10 years ago
55 posts
Done!
Thanks
Paulo
michael
@michael
10 years ago
7,789 posts
xmafax:
Done!
Thanks
Paulo

Cant seam to locate it, what was the title of the email you sent?
brian
@brian
10 years ago
10,149 posts
I already took care of this and emailed him back.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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