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Unable to change layout

The Jamroom Network » Forum » Design and Skin Customization » Page » Unable to change layout
Kos
Kos
@kos
9 years ago
75 posts
This page will not allow me to switch layouts and if I create a new one, it's still stuck on 3-6-3 http://stockbuz2.net/create-a-petition

I did have a iframe displaying but removed it when this layout problem happened.

I've done the whole /repair=true
I searched the forums for repair layout, cleared cache, system check and integrity check came back fine.

This the 3rd time this has happened to me. I wish I knew what I was doing wrong to stop it from occurring in the future.
updated by @kos: 03/18/15 05:00:45AM
Kos
Kos
@kos
9 years ago
75 posts
Turns out it's affected my home page as well. Back to a 3-6-3 layout and will not allow me to change. I hadn't worked on that page at all today.

Paul is working on my migration this afternoon. Maybe that's causing it all. I will wait and see what shakes out.
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Will keep my fingers crossed Kos.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Kos
Kos
@kos
9 years ago
75 posts
I probably have something configured wrong since it's happened to me 3x now but the system checks don't show any problems. Just my luck! lol
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Well I admire that you are plunging into it all anyway. :)
We'll get there and it'll all be GREAT!


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Kos
Kos
@kos
9 years ago
75 posts
Now my site is completely blank. A plain white screen.
brian
@brian
9 years ago
10,148 posts
Kos:
Now my site is completely blank. A plain white screen.

Log in via FTP and look in the data/logs directory for "php_error_log" - download that, and the LAST entry in the file will be the root cause of the issue.

Most likely you modified a template and introduced a syntax error.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Kos
Kos
@kos
9 years ago
75 posts
It's enormous and looks attributed to posts during migration. Should I email it over for your guys to view? Paul did my migration yesterday
updated by @kos: 02/10/15 09:40:01AM
brian
@brian
9 years ago
10,148 posts
Kos:
It's enormous and looks attributed to posts during migration. Should I email it over for your guys to view? Paul did my migration yesterday

Since Paul has been working with you, and I see your tickets, let's just follow up there.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Kos
Kos
@kos
9 years ago
75 posts
He emailed me and said he was going to consult with you.
brian
@brian
9 years ago
10,148 posts
Looking at your site I can see that mod_rewrite is no longer functioning properly. I believe you are on Godaddy - if you recently made changes to the .htaccess it can take many hours for the changes to "set".


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Kos
Kos
@kos
9 years ago
75 posts
I forgot all about GoDaddy. They walked me thru adding the info necessary for MailGun. I'll call them and see what they say.........
Kos
Kos
@kos
9 years ago
75 posts
ok GoDaddy says they tried disabling htaccess and it just brought up a landing page. They don't see anything that would cause the website to display in this manner. He checked my DNS settings after my mailgun setup and said they're good - should have no impact on website display. He's going to email me what's in the htaccess so I can forward it to you.
Kos
Kos
@kos
9 years ago
75 posts
Sent the code your way via email

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