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Jamroom Hosting - looking for a few beta testers

The Jamroom Network » Forum » Jamroom Hosting » Page » Jamroom Hosting - looking for a few beta testers
brian
@brian
9 years ago
10,148 posts
I've just posted a new blog:

https://www.jamroom.net/the-jamroom-network/blog/58/high-powered-jamroom-hosting-coming-soon

about our "Coming Soon" Jamroom Hosting.

We're looking for a few users who would like to help test out the new setup before we go live - if you're interested in getting setup on the best Jamroom Hosting you can get, please contact us at support [at] jamroom [dot] net - we'll have a special deal for users that want to help us out before we officially "go live".

Feel free to ask any questions here as well and we can answer :)

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 04/04/15 05:48:31PM
jimmyk
jimmyk
@jimmy
9 years ago
514 posts
Nice. Do you have a rough idea what the prices are going to be for the hosting? Just so I understand correctly, you're going to be offering VPSs or full dedicated boxes or both?
brian
@brian
9 years ago
10,148 posts
jimmyk:
Nice. Do you have a rough idea what the prices are going to be for the hosting? Just so I understand correctly, you're going to be offering VPSs or full dedicated boxes or both?

Right now we are offering 10% off for early beta testers for our 3 lowest plans:

1 CPU • 1GB RAM • 24GB Disk • 2TB Transfer • $ 44 / month (10% off)
2 CPU • 2GB RAM • 48GB Disk • 3TB Transfer • $ 53 / month (10% off)
4 CPU • 4GB RAM • 96GB Disk • 4TB Transfer • $ 80 / month (10% off)

These are all VPS's - we're not doing any dedicated servers.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 02/04/15 04:47:03PM
jimmyk
jimmyk
@jimmy
9 years ago
514 posts
Thanks for the info!
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
I'm totally IN for the 2CPU/48GB mid-level !!
Please, get me going on it as soon as possible and save me from the purgatory that is Arvixe! lolol...


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
9 years ago
10,148 posts
Strumelia:
I'm totally IN for the 2CPU/48GB mid-level !!
Please, get me going on it as soon as possible and save me from the purgatory that is Arvixe! lolol...

Right on - we can get you setup. Right now we're shooting for early next week to start transfers - we're working on a custom module to make it as easy as we can. Shoot us an email at support [at] jamroom [dot] net with your existing FTP login info, and JR login - when we get ready for the transfer we'll be all set and work with you to update DNS.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
sending the email with login info now, Brian. Me first pleez!
Yaaaaaaaaaay!!!!! :D


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
John Bizley
John Bizley
@john-bizley
9 years ago
251 posts
I have a question about 'Jamroom' domains, are you reffering to having your site name then jamroom.net after it so for instance if I want 1940snetwork it would be 1940snetwork.jamroom.net? . What if you have registered domains somewhere else and would like to use them instead, can these be used and if so would the same deal be given for adding as many modules etc as you wish ?

The last question is what if you just wanted to start fresh on the new server and not transfer, in my instance from Arvix, so would that mean just creating a new Jamroom account on there ?

I was just going to start looking around for a new host when this popped up in the forum so that saves a lot of messing about, I would probably be looking to use the 4 CPU option.
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Oh yeah that reminds me- arvixe gives me one free domain with their plan, so that's the desired domain I have built my site on and I'd be needing to use/transfer for my site...will it transfer easily and do I need to re-register the domain elsewhere?


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
paul
@paul
9 years ago
4,326 posts
John Bizley:
I have a question about 'Jamroom' domains, are you reffering to having your site name then jamroom.net after it so for instance if I want 1940snetwork it would be 1940snetwork.jamroom.net? . What if you have registered domains somewhere else and would like to use them instead, can these be used and if so would the same deal be given for adding as many modules etc as you wish ?

The last question is what if you just wanted to start fresh on the new server and not transfer, in my instance from Arvix, so would that mean just creating a new Jamroom account on there ?

When you register with JR Hosting and spin up your server you automatically get a Jamroom pre-installed and ready to go. Its domain would be something like johnbizley1.jamroomhosting.com so with that you are instantly good to go.

You can then add any number of Jamroom installs. Just enter your domain, select the type of JR install you want (Jamoom, Genosis, Proxima etc.) then one click and it all happens. You can then access this new JR at http://yourdomaincom.jamroomhosting.com. You then just point your name servers to JR hosting, wait a couple of hours then you can access it at http://yourdomain.com

You can add as many of our modules/skins as you wish to any number of domains on our servers.

hth


--
Paul Asher - JR Developer and System Import Specialist
updated by @paul: 02/05/15 02:02:20PM
paul
@paul
9 years ago
4,326 posts
Strumelia:
Oh yeah that reminds me- arvixe gives me one free domain with their plan, so that's the desired domain I have built my site on and I'd be needing to use/transfer for my site...will it transfer easily and do I need to re-register the domain elsewhere?

You might need to contact Arvixe to assertion their policy for keeping the 'free' domain. As the domain is registered with them, I would expect that you could keep it and just pay them $x a year as you would any other domain register company, or you may be able to transfer it elsewhere. I don't know.


--
Paul Asher - JR Developer and System Import Specialist
davej56
@davej56
9 years ago
95 posts
Looks like you will need to add new support options to go with hosting, since some of the benefits of the two are the same(free modules and such). Will hosting come with support like most hosting does? Or will there be an additional fee for hosting support? Will it also cover Jamroom support?

Based on hopes for this website that I dream to build, I'm thinking about going with the mid-level hosting, but candidly, it's a stretch for my budget. Doesn't mean you're asking too much, it seems about consistent with what I've seen. But I just can't afford that and a big support fee too. I'm thinking Jamroom hosting with full support would be a new set of numbers in your pricing matrix, based on you charging for upper levels of Jamroom support. Have you considered that yet?
updated by @davej56: 02/08/15 09:40:39AM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
I personally see Jamroom site/software support as being a separate thing as server hosting support. I know I'll always need server/hosting support (otherwise I wouldn't be wanting a managed server), but hopefully I will only need intense "Jamroom support" for a limited time- as I get better with using/knowing the platform and once I have my site set up more completely, I may be able to switch to just asking questions here on the support forum when something comes up that I need help with. Right now I'm paying for JR support as well because I need a LOT of help at this stage of having my site half finished. I wouldn't necessarily want to pay extra for a bundled-in support package that I may not need six months from now. Of course if it were thrown in free I wouldn't object- lol. Just my own viewpoint. :)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
paul
@paul
9 years ago
4,326 posts
Quote:
Looks like you will need to add new support options to go with hosting, since some of the benefits of the two are the same(free modules and such). Will hosting come with support like most hosting does? Or will there be an additional fee for hosting support? Will it also cover Jamroom support?

Based on hopes for this website that I dream to build, I'm thinking about going with the mid-level hosting, but candidly, it's a stretch for my budget. Doesn't mean you're asking too much, it seems about consistent with what I've seen. But I just can't afford that and a big support fee too. I'm thinking Jamroom hosting with full support would be a new set of numbers in your pricing matrix, based on you charging for upper levels of Jamroom support. Have you considered that yet?

Jamroom hosting will come with our support package. Possibly that hasn't yet been made clear in any of the previous posts about this.

If you are starting a new Jamroom site, maybe you can start with the basic package and upgrade as your site grows?


--
Paul Asher - JR Developer and System Import Specialist
updated by @paul: 02/08/15 11:26:02AM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Paul, can you clarify what support package you are meaning? I know you guys have different levels of support you offer. Thanks!


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
davej56
@davej56
9 years ago
95 posts
Hey Sturmelia, thanks for your input.

Hey Paul, thanks for the response. I'm gunshy now after what happened with Arvixe. But you're right. If the lower package can simply be upgraded, that will be the way to go for me. I just want to make sure it performs well. And since I apparently can't get Jamroom to run on my current hosting, I don't want a third try to bomb too. I'm still waiting on iPage support to respond, but I expect them to tell me that they won't change the Apache setting that I need, because it's a shared server.

So, if I decide to go with Jamroom hosting, will I get a copy of Jamroom that is installed and ready to run? I don't have a site to move. But, I will have to make a DNS entry since my regular hosting manages my site registrations--assuming you guys won't be handling that at least for now based on Brian's response above to Strumelia.

Ah heck, I'm tired of stumbling around with this. If full support for hosting and Jamroom is included with the hosting package, then Brian already has my current host logon and password that I emailed to him last week. We won't need to move a site, but will need a DNS entry. You can set me up on the first level of hosting, and you can upload Jamroom to it, or I think I've had plenty of practice with that now. And, you can set the DNS entry, or I can do that if you give it to me. Let's roll! I'll know in just a few months as to whether my site is going to work out or not, and for all the modules I want to install, it will take me about 5 months to catch up with what it would cost otherwise. If it works, I will want to have the better hosting you provide, and if it doesnt' fly, then I can turn it off later. Of course this is depending on what kind of packages you turn out to offer. Right now, I see this as a month-to-month deal--haven't seen anything about annual hosting packages. Is that correct?
paul
@paul
9 years ago
4,326 posts
You get VIP Premium, and as you also get access to all our modules and skins on unlimited domains, that effectively makes it VIP Unlimited :-)

https://www.jamroom.net/subscribe

So if anyone is already a subscriber and moves to our servers, there's money saved already!!


--
Paul Asher - JR Developer and System Import Specialist
davej56
@davej56
9 years ago
95 posts
Good answer Paul. More than I expected. Set me up please!
paul
@paul
9 years ago
4,326 posts
OK Dave. We start setting up the beta testers with hosting tomorrow. You'll be moved to our 'Hosting' quota here on jamroom.net and when that happens, on your profile page you'll see a 'Hosting' button. Click on that and follow the instructions to set up your server. Instructions for setting DNS will be in the following pages.


--
Paul Asher - JR Developer and System Import Specialist
davej56
@davej56
9 years ago
95 posts
Cool beans there Paul!
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Right now I have my site on arvixe on the domain they give out for free with my account there. The thing is, that's the domain name that I will want for my final live JR site. I know I have to call them about whether I can just continue paying them for keeping the domain registered...but:
1) will I need to set up a temporary domain on your server to get the new hosting transfer accomplished quickly? (sorry, not sure how this works) and
2) when you move my site content to your server, will a complete copy of my content still remain on the arvixe server as well, until i shut down that account?


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
paul
@paul
9 years ago
4,326 posts
When you create a domain on a JR server it will ask for the domain. You enter 'myarvixedomain.com'. It will then create the JR install which you can access as http://myarvixedomaincom.jamroomhosting.com. When you then (hopefully) point 'myarvixedomain.com' to Jamroom Hosting DNS it will then point to the same place.

Site content is copied so it remains on Arvixe until you remove it or close the account down.
hth


--
Paul Asher - JR Developer and System Import Specialist
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Ok so good! on the copying but not yet deleting what's on the arvixe server.

And ok so when I click the button tomorrow, when it asks for a domain I will punch in the domain that I am currently using for my arvixe site (mysite.com)...and then I'll see how far i get after that before I need help. Never done this before. :)

As long as in the end I can have my site on the same mysite.com domain as my current arvixe site is on. and people will just be clicking to mysite.com and will get right there, to the site on the JR server (without seeing "jamroomhosting" in the URL.
Thanks.
Exciting times!


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
paul
@paul
9 years ago
4,326 posts
Quote: ...and then I'll see how far i get after that before I need help
You'll be fine (hopefully). I've just done a test transfer of my 19GByte site at http://motagator.com to a JR server - http://motagatororg.jamroomhosting.com
All up and running in less than an hour :-)


--
Paul Asher - JR Developer and System Import Specialist
davej56
@davej56
9 years ago
95 posts
Well, I got my answer from support at my normal hosting, and it didn't help me a bit as I suspected it wouldn't. Jamroom hosting is going to make or break this for me now. I sure hope it works. I'm looking forward to being up and running soon.
michael
@michael
9 years ago
7,714 posts
TIP: Here is how I handle all the domain names i currently own. Its really good setup that I would recommend to anyone.

I use godaddy.com or maddogdomains.com to buy the domain names because they are the cheapest I have found. Definitely do NOT use godaddy hosting. Just the domain name from them.

You then update the NS registers there to point to whoever you use for hosting.

What this setup means is whenever you decide you want to move to a new hosting company you control the NS setup.

It returns the control to you rather than the hosting company.

Take this scenario:
* you want to move hosting companies because they were good, but now they suck. (pretty typical scenario in hosting)

With the setup above, the scenario goes like this:
* you upload your site to the new host
* you change the NS at godaddy
* you tell your old hosting company what you think of them and close the account.

If you have your domain name WITH the hosting company the scenario isnt as much fun, it goes:
* you choose a new host and upload your site there
* you ask the hosting company politely to please send them your domain because you no longer want to use their services
* you wait patently for them to help you (who is no longer a customer)

Summary:
keep control of your domain name by keeping it separate from your hosting.
paul
@paul
9 years ago
4,326 posts
Strum - It does look like Arvixe do do regular domain registration so hopefully they would still be happy for you to pay them $9.95pa for your free hosting domain, even when you cancel their hosting.


--
Paul Asher - JR Developer and System Import Specialist
brian
@brian
9 years ago
10,148 posts
paul:
Strum - It does look like Arvixe do do regular domain registration so hopefully they would still be happy for you to pay them $9.95pa for your free hosting domain, even when you cancel their hosting.

I would recommend not doing this - there's no need for Arvixe to be "in control" of your domain - an actual domain registrar should be where you keep your domain. I've used Namecheap for A LONG time and can highly recommend them:

https://www.namecheap.com/

I'd avoid Godaddy unless you are already registered there (they make the bulk of their money off tricking users into signing up for things they don't need).

I think it is really important that you keep your domain registrar and your hosting separated - it gives you more control.

Is Arvixe the actual domain registrar (in other words you BOUGHT the domain through them or explicitly TRANSFERRED the domain to them) or did you just update your Nameservers at your existing domain registar (i.e. Godaddy, Namecheap, etc.) to point to Arvixe's Nameservers?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 02/09/15 07:44:11AM
brian
@brian
9 years ago
10,148 posts
I've just got done sending out emails to Beta testers letting you know that you now have access to the Hosting functions here on Jamroom.net.

If you have NOT received an email please contact us at support [at] jamroom [dot] net and let us know so we can get you onboard.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
9 years ago
10,148 posts
Just a quick update as there seems to be some confusion about where to find the hosting link - it's covered in the documentation:

https://www.jamroom.net/the-jamroom-network/documentation/jamroom-hosting/2532/getting-started

but here is a screenshot as well - it will appear in your profile menu - NOT in the Account Settings section.

Please let me know if there are any questions.

Thanks!
doc-hosting.jpg
doc-hosting.jpg  •  31KB




--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
jimmyk
jimmyk
@jimmy
9 years ago
514 posts
brian:
I would recommend not doing this - there's no need for Arvixe to be "in control" of your domain - an actual domain registrar should be where you keep your domain. I've used Namecheap for A LONG time and can highly recommend them:

https://www.namecheap.com/


If anyone is reading this, do what Brian said and USE NAMECHEAP! They are the best IMO.

If you are going to transfer a domain or register a new one - make sure to do a Google Search for - "Namecheap February 2015 Discount Code". Having that code will save you $$$ on registering a name or transferring a name. Discount codes don't usually apply to renewals.

When you checkout there will be a box on the right to enter the code. Once you enter it your final balance will reflect the discount.

updated by @jimmy: 02/09/15 09:20:09AM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Well, since arvixe 'gave' me my 'free' domain choice (I didn't know any better when i set up with arvixe), I guess they have it registered, so it looks like I will have to do the following:

"If you have your domain name WITH the hosting company the scenario isnt as much fun, it goes:
* you choose a new host and upload your site there
* you ask the hosting company politely to please send them your domain because you no longer want to use their services
* you wait patently for them to help you (who is no longer a customer)"

But I'll get on that once the dust settles and my JR server has my site and it's working well.
Meanwhile....
My site transfer has started! woo-HOOOO! :D


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
davej56
@davej56
9 years ago
95 posts
Got my new server up and running! Can't wait to play with it tonight!
John Bizley
John Bizley
@john-bizley
9 years ago
251 posts
Strumelia:
Well, since arvixe 'gave' me my 'free' domain choice (I didn't know any better when i set up with arvixe), I guess they have it registered, so it looks like I will have to do the following:

"If you have your domain name WITH the hosting company the scenario isnt as much fun, it goes:
* you choose a new host and upload your site there
* you ask the hosting company politely to please send them your domain because you no longer want to use their services
* you wait patently for them to help you (who is no longer a customer)"

But I'll get on that once the dust settles and my JR server has my site and it's working well.
Meanwhile....
My site transfer has started! woo-HOOOO! :D

You can just keep that domain on Arvix and point it to the new Jamroom hosting, as the deal on arvix was two years your domain should be safe there as you have already paid Arvix for the two year period. Once the contract comes to an end you will then be able to buy the domain outright via a new host once it becomes available after the closure of the account, normally about 14-21 days. In the mean time you could buy other domains with you new domain provider. So if you have .com on Arvix you could buy the .net .us etc so you then have these safe.

If you do buy these you could use one of them for your new Jamroom hosting like .net or .us etc so your site may be something like this http://mysite.net, then in Arvix just change the domain to forward to your main site domain so if someone typed in http://mysite.com it would then redirect to your .net url. Seeing as Arvix just has the one domain you may as well buy up all the others somewhere else so you have them. Once you can re-buy your domain .com it would just be a matter of changing over the settings from .net to .com then have the .net one forward to the new .com url.
paul
@paul
9 years ago
4,326 posts
As I said above, they do domain registration so I don't see why they won't let you keep it there.
You could ask that they release it but you would then have to wait three months for it to become available on the open market so that you could then register it with name cheap or whoever.


--
Paul Asher - JR Developer and System Import Specialist
SteveX
SteveX
@ultrajam
9 years ago
2,584 posts
I haven't had problems moving domains between domain hosting companies.

All they need to do is to unlock the domain for transfer (if they have locked it in the first place). You can then purchase another year of domain name registration from another company and your domain will be transferred in. You don't lose anything - if you have 6 months left to run on your domain name and purchase another year from the company you are transferring to, you will have 18 months left to run.

The one thing to watch is that you don't try to transfer the domain name too close to the renewal date. You really want to initiate the transfer two or three months before it is due to expire.


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
brian
@brian
9 years ago
10,148 posts
I agree with Steve - signup at Namecheap and transfer it.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Thanks so much for all this input, friends. :)
One thing to know however is that I (happily) have not paid Arvixe for any 1 or 2 year period- I;m currently on their cheap $10/month shared hosting plan. So hopefully that will give me better exit options once I have my JR hosted site all up and running well.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
OK it only took a few hours and now my whole JR site is up and running on the JR server....looks complete and identical.
It is.... SUPER FAST!!!! About 100x faaster than the cheap arvixe shared server (what a huge relief!!) but....
also MUCH faster than my Ning site, which i didn't expect.
Yayyyyyyyy!!!! It's fast as greased lightning. :) :) :D


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
SteveX
SteveX
@ultrajam
9 years ago
2,584 posts
Strumelia:Yayyyyyyyy!!!! It's fast as greased lightning. :) :) :D

Do you mean something like this?:
Grease - Greased Lightning [ With Lyrics ]


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
yeah, but more like....
Watusi!


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 02/09/15 04:26:49PM
alt=
Ekwe
@ekwe
9 years ago
212 posts
I am willing to test, got a huge database though ? Let's do it!
paul
@paul
9 years ago
4,326 posts
Ekwe:
I am willing to test, got a huge database though ? Let's do it!

Have replied to your ticket
Thanks


--
Paul Asher - JR Developer and System Import Specialist
davej56
@davej56
9 years ago
95 posts
Jamroom hosting is working great! The only problem I have is a loose nut on the keyboard at home. I messed up with adding my domain in and didn't let DNS catch up before I started working on the site. Now I have two occurrences of Jamroom, and I can't get into the second one. I've emailed Brian for help. I sure do make messes.
paul
@paul
9 years ago
4,326 posts
Hi Dave
Have just taken a look and it seems fine to me. When you create a Jamroom server, one instance of JR gets installed automatically. You then added a domain which creates the second one tied to the domain.
You can delete the original install if you like, or maybe keep it as a sandbox site?
hth


--
Paul Asher - JR Developer and System Import Specialist
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Count me in, my friend with the small server company let me down one too many times. I've got two problems though.

I still haven't migrated my JR4 to combine with my JR5. I paid to migrate it once, and we did, but we wiped it out because Paul wanted a fresh install when I became the first Ning migrant "guinea pig" - lol.

My size will go down when we do that. Probably from 70 GB to 50-60 GB.

Also, I'm used to c-panel access, and have a bunch of small HTML sites as add-ons and subdomains. How will that work? As I understand it, there will be no access.

Will I have to host them elsewhere and just move my Jamroom here. I'll end up with two bills.

For that matter, how will I access my Jamroom files at the server level if there is no c-panel?


--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/10/15 04:47:42AM
davej56
@davej56
9 years ago
95 posts
Hey Paul. I tried deleting the new domain to see if it would delete the site since my password isn't working on the new site. I reentered the domain, and it was still the original site that I tried to delete. If there's another way to delete the site, I don't know it. I've asked Brian to delete the first site, and change my password to the second. Or, just wipe them both and let me start over. I'm still struggling to get my site up. But again, the hosting is working great! It's just me.
paul
@paul
9 years ago
4,326 posts
Are you saying that you can't delete the domains? I see the delete buttons next to them. Do they not work.
If you really want to start from scratch, delete the domains then delete the server. You can then spin up a new one and start again.


--
Paul Asher - JR Developer and System Import Specialist
paul
@paul
9 years ago
4,326 posts
Ken - You are definitely not going to get cPanel with our hosting but you are able to SFTP to your server. Also, our hosting is for Jamroom sites only. It might be theotetically possible to upload a 'straight html' site to a domain created on our server, but we certainly wouldn't support it, or any issues that it might cause. Brian would have to comment on what our policy is on that.

I think it might be best to import your JR4 site prior to any move to our servers. I have a couple of concerns about that and will talk to you directly about it.
Thanks


--
Paul Asher - JR Developer and System Import Specialist
brian
@brian
9 years ago
10,148 posts
paul:
If you really want to start from scratch, delete the domains then delete the server. You can then spin up a new one and start again.

Don't delete the server unless you specifically do not want that server anymore - there's no need to delete a server to delete a domain. Just an FYI.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
Will I have to host them elsewhere and just move my Jamroom here.

Correct...


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
davej56
@davej56
9 years ago
95 posts
I just plan to disable the original domain. I will only be using Songpress.net. at least for now. And now that I know I can have additional installations and not just additional domain names pointing at the same installation, we'll see what the future brings. I just apparently screwed up my password to songpress and can't get into it, so I'm hoping Brian will fix that. And by the way, I'll quit emailing Brian direct and use the support email address. Sorry Brian!
davej56
@davej56
9 years ago
95 posts
Oh, and Paul. I tried the delete domains on my songpress.net to see if it would delete the installation, and it didn't. It just deleted the domain name. Don't know if that's how you intended it to work or not.
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
paul:
Ken - You are definitely not going to get cPanel with our hosting but you are able to SFTP to your server. Also, our hosting is for Jamroom sites only. It might be theotetically possible to upload a 'straight html' site to a domain created on our server, but we certainly wouldn't support it, or any issues that it might cause. Brian would have to comment on what our policy is on that.

I think it might be best to import your JR4 site prior to any move to our servers. I have a couple of concerns about that and will talk to you directly about it.
Thanks

Hi Paul,

1) OK - I'll look for your e-mail on the JR4 to JR5 thing.

2) I'm planning on turning my HTML sites into Jamroom sites anyway, as a means to making them responsive. I can leave them where they are for now - until I figure out how.

3) This is the one that concerns me - "SFTP" I don't know what this is, how it works, what type of control it provides.

Mind you, I can use Filezilla to access my c-panel, see my files, do bulk transfers, edit if I have to - though I prefer the c-panel File system editor for making changes at the file level. Is SFTP a similar type of access to what Filezilla provides in a c-panel setting?

Is there a test site where we can login and see what type of access the JR custom panel provides, and how the SFTP access works, before making a final commitment?


--

Ken Rich
indiegospel.net
paul
@paul
9 years ago
4,326 posts
Quote: Mind you, I can use Filezilla to access my c-panel, see my files, do bulk transfers, edit if I have to - though I prefer the c-panel File system editor for making changes at the file level. Is SFTP a similar type of access to what Filezilla provides in a c-panel setting?

If you have Filezilla you can do SFTP ('Secure' File Transfer Protocol). When you have created a JR server you'll see the server IP address, its username, password and port number in the hosting control panel. Just set Filezilla up with that to upload/download files to the server.


--
Paul Asher - JR Developer and System Import Specialist
paul
@paul
9 years ago
4,326 posts
davej56:
Oh, and Paul. I tried the delete domains on my songpress.net to see if it would delete the installation, and it didn't. It just deleted the domain name. Don't know if that's how you intended it to work or not.

Works for me - deleted a domain in the Hosting Control Panel, checked the /home/jamroom/sites folder with Filezilla, the site has gone.


--
Paul Asher - JR Developer and System Import Specialist
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Ken_Rich:
3) This is the one that concerns me - "SFTP" I don't know what this is, how it works, what type of control it provides.

Mind you, I can use Filezilla to access my c-panel, see my files, do bulk transfers, edit if I have to - though I prefer the c-panel File system editor for making changes at the file level. Is SFTP a similar type of access to what Filezilla provides in a c-panel setting?

This is exactly my question and confusion as well. Can we maybe get a video tutorial for dummies on how to use "SFTP" to connect/see/upload/download/delete/tweak our files or folders on our JR server? Like how do I even start?

Say for instance I need to upload a new color .jpg to use as a side-wrapper image on my site's background color? Originally, after tweaking my skin style .css, I had to actually replace the generic grey-gradient image that came with JR default... I named mine the same and REPLACED the default jpg in my skin IMAGES folder, using my cPanel access.
How would I do that now? Can i make folders on my server for keeping misc files related to my JR site?- like alternate icon image files IO might switch occasionally, or specific template copies I want to hold onto for later use? Urp...just realized I'll ALSO need to figure out how to add a chat function into my site/server before I go live- preferably cometchat. =8-*

Please help us non-coders to understand how to access or see/upload/download stuff on our servers now that we no longer have our familiar cpanels. Maybe a tutorial section... Thanks!




--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 02/10/15 08:06:27AM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
paul:
Quote: Mind you, I can use Filezilla to access my c-panel, see my files, do bulk transfers, edit if I have to - though I prefer the c-panel File system editor for making changes at the file level. Is SFTP a similar type of access to what Filezilla provides in a c-panel setting?

If you have Filezilla you can do SFTP ('Secure' File Transfer Protocol). When you have created a JR server you'll see the server IP address, its username, password and port number in the hosting control panel. Just set Filezilla up with that to upload/download files to the server.

Ok I will try this again later today- i tried connecting via filezilla last night but maybe my brain was shot for the day. Filezilla would be good as i've used it briefly once or twice with my Arvixe server, so at least i did make it work once. lol


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
davej56
@davej56
9 years ago
95 posts
Paul. I might have made the mistake of being on IE11 when I tried it. Jamroom really hates IE11.
paul
@paul
9 years ago
4,326 posts
Its pretty easy - Just click on the server icon top left, select SFTP protocol, fill in the Host, Port, User and Password from the values seen in your server Control Panel (the one here on Jamroom) and off you go.
jpg
 •  97KB




--
Paul Asher - JR Developer and System Import Specialist
updated by @paul: 02/10/15 08:07:34AM
brian
@brian
9 years ago
10,148 posts
New Domain Jamroom installs on Jamroom Hosting using the latest version of the Jamroom Core (5.2.23) will now be automatically configured for the Marketplace and Support Center, so that's 2 less things to worry about when doing a new install :)


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
paul:
Its pretty easy - Just click on the server icon top left, select SFTP protocol, fill in the Host, Port, User and Password from the values seen in your server Control Panel (the one here on Jamroom) and off you go.


Hi Paul,

Ok - that does sound easy enough. I'm not scared off by that part of it anymore.

1) What about back-ups? I understand you have daily back-ups, but is that the built in Amazon S3 Redundant storage? Are we able to make .gz back-ups that we can download and take to any hosting provider and reconstitute (if we decide to go back to an external hosting situation at some point)?

2) I've already paid for my skins and modules, but now new ones and unlimited use of them is free in this set-up. So, if I decided to go back to regular c-panel hosting at some point, would I just be charged for any new modules I've added, and if I have more than two instances of purchased modules?

In other words, what is the exit strategy? What fees are imposed when transferring back out, what process is in place to accommodate those who wish to leave?

As a possible scenario, someone may build up enough external sites to justify the expense of their own server, but only if their Jamroom sites are moved out to it.


--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/10/15 09:11:43AM
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
paul:
Its pretty easy - Just click on the server icon top left, select SFTP protocol, fill in the Host, Port, User and Password from the values seen in your server Control Panel (the one here on Jamroom) and off you go.


Hi Paul,

Ok - that does sound easy enough. I'm not scared off by that part of it anymore.

1) What about back-ups? I understand you have daily back-ups, but is that the built in Amazon S3 Redundant storage? Are we able to make .gz back-ups that we can download and take to any hosting provider and reconstitute (if we decide to go back to an external hosting situation at some point)?

These are weekly full disk backups + daily incremental. You will not have access to the actual backup files. You of course can SFTP into your Jamroom Hosting VPS and download all your files + export your database, which gets you all your data.

You can also run the S3 backup module on your site if you wish.

Quote:
2) I've already paid for my skins and modules, but now new ones and unlimited use of them is free in this set-up. So, if I decided to go back to regular c-panel hosting at some point, would I just be charged for any new modules I've added, and if I have more than two instances of purchased modules?

Basically you would just go back to where you are right now - all the "free" licenses would no longer be attached to your account - you could purchase them if you wanted to.

Quote:
In other words, what is the exit strategy? What fees are imposed when transferring back out, what process is in place to accommodate those who wish to leave?

There's no "fees" - just shut down your server if you no longer wish to use it. If you change you're mind we actually save your root disk for 3 days and can remount that and spin up a new server for you putting you right back where you left off.

Quote:
As a possible scenario, someone may build up enough external sites to justify the expense of their own server, but only if their Jamroom sites are moved out to it.

I'm not sure what you mean here - can you clarify? Not sure if it is a question..

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Not a question Brian - just envisioning a scenario where someone might possibly want to leave Jamroom hosting (even if it's totally awesome).

The only part I'm not clear on now, is if a person did want to leave, how would the new site be able to accomplish the transfer? My current understanding is, a proper back-up is a .gz folder that contains everything, and that's what the new host needs.

In my current situation, I can make that type of back-up with 1 click, and upload to any host to be restored. It's simple, I understand it, it gives me a sense of security.

In the Jamroom hosting situation, what is the process for transferring out?

Is it - SFTP into your Jamroom Hosting VPS and download all your files + export your database, which gets you all your data. Then compress to a .tar and then a .gz to arrive at the same place as the c-panel 1 click back-up?

If that's the answer, it's a little "unsettling" to have a process so daunting and untried be the basis of my security. Do you get where I'm coming from? I need my security blanket like "Linus" - lol.
linus-blanket.jpg
linus-blanket.jpg  •  48KB




--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/10/15 10:35:52AM
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
Not a question Brian - just envisioning a scenario where someone might possibly want to leave Jamroom hosting (even if it's totally awesome).

The only part I'm not clear on now, is if a person did want to leave, how would the new site be able to accomplish the transfer? My current understanding is, a proper back-up is a .gz folder that contains everything, and that's what the new host needs.

No - that's not needed. You would use SFTP to download everything to the new server, then export your SQL and import it on the new site.

Quote:
In the Jamroom hosting situation, what is the process for transferring out?

Like I mentioned above: Download your site files, export your SQL and shut down the server.

Quote:
Is it - SFTP into your Jamroom Hosting VPS and download all your files + export your database, which gets you all your data. Then compress to a .tar and then a .gz to arrive at the same place as the c-panel 1 click back-up?

No - this is not cpanel - there are many ways to export or download a site. No need for gzipping or tarring. Just download your files just as if you're using FTP.

Quote:
If that's the answer, it's a little "unsettling" to have a process so daunting and untried be the basis of my security. Do you get where I'm coming from? I need my security blanket like "Linus" - lol.

I understand - you're used to a control panel doing everything for you. With Jamroom hosting we specifically do NOT use any control panel, since they always make your server slow. And cpanel is a VERY BIG hacker target - I would not personally run it.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Hi Brian,

I'm seeing there is a bit of a leaning curve to this, but then one still ends up with a security blanket.

As long as your transfer process can become understandable to me, so it doesn't seem daunting or unworkable, I'll feel "safe" with it.

When you get a chance, could you put the required steps in the the documentation? Then the "technically challenged" (like me) will have a clearly defined exit strategy, which translates into "peace of mind".


--

Ken Rich
indiegospel.net
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
When you get a chance, could you put the required steps in the the documentation? Then the "technically challenged" (like me) will have a clearly defined exit strategy, which translates into "peace of mind".

I can definitely add documentation when I get there. For now just do this: Install the S3 Backup module, turn it on, and forget about it :)

Your DB and data will be backed up nightly to YOUR (100% under your control) S3 bucket.

That way you always have a backup on a daily basis that you can access.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
I feel better already - lol
linus-blanket.jpg
linus-blanket.jpg  •  48KB




--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/10/15 12:33:03PM
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Strumelia:
It is.... SUPER FAST!!!! About 100x faaster than the cheap arvixe shared server (what a huge relief!!) but.... also MUCH faster than my Ning site, which i didn't expect.
Yayyyyyyyy!!!! It's fast as greased lightning. :) :) :D

Hi Strumelia,

Just so I know how much hurt to put on my server guy (smile), what are your speed tests showing?
System Core> Tools> Performance Test. If you space out several during the day, is it consistent?


--

Ken Rich
indiegospel.net
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Oh, here is my site now on the 2GB mid-level Jamroom server:

- Server Info -
Server CPU: 2.8 GHz
Server RAM: 1.95GB

- Performance Results -
Processor: 0.42
Database: 5.87
Filesystem: 0.85
Total Score: 1,120

:)

....I think my last arvixe total score was like 167 or so. (Yes, you read that right...167)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
I don't care that my server guy is an ex-Military "Rambo" type, and has stockpiles of ammo (for real) - I'm going to kick his assets...

OK Brian - where to I sign - lol


--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/11/15 05:14:11PM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Arvixe let me transfer out my domain name to my other guys, once I paid them the lousy $10 (since it was no longer 'free'), they then gave me the transfer authorization code and unlocked the domain for me, and I initiated the transfer. No big hassle, so that was cool.
Should have it all in place and under me control in a few days.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
OK Brian - where to I sign - lol

I just moved you into the "Hosting Beta Tester" quota - you should see a new "Hosting" option when logged in to your profile.

Make sure and check out our docs:

https://www.jamroom.net/the-jamroom-network/documentation/jamroom-hosting

They are currently "in progress" but there is already good stuff there.

Let us know if you have any questions.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
OK - thanks,

Kinda swamped but I'll get to it...

Looks like I'll have to signup for mail gun first.

I don't see any instructions on how to migrate from present host to that server. How is that accomplished, or do you just need FTP access or something?


--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/11/15 12:39:53PM
brian
@brian
9 years ago
10,148 posts
It's actually really easy:

https://www.jamroom.net/the-jamroom-network/documentation/jamroom-hosting/2547/importing-an-existing-jamroom-site-to-a-domain

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
paul
@paul
9 years ago
4,326 posts
Quote: I don't see any instructions on how to migrate from present host to that server. How is that accomplished, or do you just need FTP access or something?

Make coffee, click once, sit back, drink coffee and wait ;-)


--
Paul Asher - JR Developer and System Import Specialist
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
paul:
Quote: I don't see any instructions on how to migrate from present host to that server. How is that accomplished, or do you just need FTP access or something?

Make coffee, click once, sit back, drink coffee and wait ;-)

Hi Paul,

OK - well let's take care of my JR4 thingy first, then I'll know how much space I'll need. If I delete some of the "deadwood" I might make it into the 48GB, but I suspect I'll need the 96GB.

The jump beyond that is a big one - scary on the pocketbook, too bad there are not more graduations.

I currently have 200 GB of space for 80 monthly and full cpanel access with multiple addons and subdomains.

However, my speed tests normally range from 960-800, with the occasional drop to the 800 -300 range depending on what the server is tied up with. I also had a few trouble times when cron jobs were stuck and performance was abysmal. At least that's what we think the issue was.

So, if I make this move, I'm sacrificing a lot of space, in order to get "consistent high performance". At this price, I am expecting to be over 1000 all the time and have no drops, hope that's the case.


--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/11/15 02:17:30PM
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Oh - I see the import tool doesn't look too hard. While it's transferring does the site stay up in the old location?

Then when it's fully transferred and we are sure it's up and running right, I just switch nameservers and wait for the DNS to resolve?

Do I have it straight?


--

Ken Rich
indiegospel.net
paul
@paul
9 years ago
4,326 posts
Ken_Rich:
Oh - I see the import tool doesn't look too hard. While it's transferring does the site stay up in the old location?

Then when it's fully transferred and we are sure it's up and running right, I just switch nameservers and wait for the DNS to resolve?

Do I have it straight?

Yes to both.

Haven't got around to checking your JR4 install yet - Hopefully tomorrow.


--
Paul Asher - JR Developer and System Import Specialist
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
Oh - I see the import tool doesn't look too hard. While it's transferring does the site stay up in the old location?

Then when it's fully transferred and we are sure it's up and running right, I just switch nameservers and wait for the DNS to resolve?

Do I have it straight?

Yes - it makes NO changes to the existing server that it is being imported from.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
SteveX
SteveX
@ultrajam
9 years ago
2,584 posts
Wish I could take part in this beta, but hosting is entirely internal where I work (we sill work it out), and my dev sites are fine where they are. :(


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
paul
@paul
9 years ago
4,326 posts
SteveX:
Wish I could take part in this beta, but hosting is entirely internal where I work (we sill work it out), and my dev sites are fine where they are. :(

No worries Steve - There's a server here with your name on it ready for when your company sees the (JR) light ;-)


--
Paul Asher - JR Developer and System Import Specialist
SteveX
SteveX
@ultrajam
9 years ago
2,584 posts
Sounds lovely, but 100% committed to our internal hosting for better or worse. All good slow fun though.


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
updated by @ultrajam: 02/11/15 04:36:29PM
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
I'm definitely on board, for 2 reasons:

1) Comes with priority support (great for noobs like me).
2) That server is dedicated to my Jamroom, and even the conversions are off loaded.

I bought my modules, so there no real gain there for me.

In my current hosting situation, we have 8 gigs of ram, and 4 processors, but my speed is all over the map. There are advertising, dating sites, businesses, and God knows what else, loading it down at times.

My server guy ironed out his cron job problem, and a storage problem, and speeds are fairly decent lately - but for how long? He might get new customers on there next week and load it down with something else.

I can see the Jamroom set-up being able to deliver consistently good user experience, since I'll be alone on it, and it will be tuned to my site. That in the end is the "be all and end all" for me. If I have people leaving because they are having frustrating experiences with loading times and so on - what good is cheaper space?

I'll probably start the transfer as early as the week-end, if Paul has success with the JR4 thingy.

My one remaining issue is dedicated IP. I got one for the SSL and FoxyCart. How does that work with Jamroom? Do you transfer my SSL, do I get a dedicated IP? Do I need a dedicated IP?


--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/11/15 06:06:02PM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Ken do you have your domain registered someplace in your own name? That's something I had to take care of, since Arvixe had it registered 'for me' at eCom. I had to get arvixe to release it to the registrar of my choice, so now it's in my name.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Hi Strumelia,

I do mine through Go Daddy so that's not an issue for me.

Are your speed tests consistently above 1,000. That's mainly what I am looking for. I hit about 960 when it's good, but it's not always good where I am.


--

Ken Rich
indiegospel.net
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
My one remaining issue is dedicated IP. I got one for the SSL and FoxyCart. How does that work with Jamroom? Do you transfer my SSL, do I get a dedicated IP? Do I need a dedicated IP?

Every JR Hosting server has a dedicated IP. Right now we don't have an interface for setting up SSL on a server (I'm working on it), but we can get your certs setup on the server no problem so you have SSL.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Has anyone actually set-up their mail-gun yet. Their site asks me to change my DNS settings, but I can't at Go Daddy because the nameservers are not pointed there. They still won't be pointed there if I host with Jamroom. So I don't understand how I am supposed to change the DNS settings like they require.


--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/12/15 07:21:59AM
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
Has anyone actually set-up their mail-gun yet. Their site asks me to change my DNS settings, but I can't at Go Daddy because the nameservers are not pointed there. They still won't be pointed there if I host with Jamroom. So I don't understand how I am supposed to changed the DNS settings like they require.

If you plan on handling all your own DNS records (i.e. you are not going to update the nameservers on your domain to point to Jamroom Hosting) then you will need to manually take care of this:

- If you are only going to SEND email via Mailgun (i.e. you will be receiving email for your domain at another provider) then you only need to setup the TXT records (SPF and DKIM).

- If you want to be able to control the aliases then you'll have to also change the MX records for your domain to point to Mailgun so it can "be in the middle" and route your aliases properly.

So it really comes down to how you want to handle your email. Note that if you ever want to run the Support Tickets module you'll need Mailgun to handle all your domain email. However it is important to know that Mailgun does NOT do mailboxes - i.e. no "POP3" or "IMAP" - every email that comes in to Mailgun must be sent somewhere else (which is why we have an aliases interface in our hosting).

For example - when you send email to brian [at] jamroom [dot] net, it comes in to mailgun and mailgun says "I see I am supposed to forward all email for brian [at] jamroom [dot] net to brian [at] otherdomain [dot] com - and on the "otherdomain.com" is where I have an actual IMAP mailbox.

You can have it forward incoming email to any valid system - a lot of users use Gmail.

Let me know if that helps.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
The realization also dawned on me, that all my add-on and sub-domains are attached to indiegospel.net, which is the root domain for the c-panel.

My understanding in this area leaves much to be desired, but wouldn't that mean I'll have to create a new c-panel and move my stuff over, since the indiegospel.net domain will no longer be mapped to that cpanel????

I mean, once I change nameservers, won't all those addons and subdomains lose their "path" and go offline?


--

Ken Rich
indiegospel.net
brian
@brian
9 years ago
10,148 posts
I have no idea how Cpanel works "internally" but if your subdomains have their own DNS entries then nothing should change. i.e. -

whatever.indiegospel.net -> this will still point to whatever it setup for in your DNS

www.indiegospel.net -> this would point to Jamroom hosting.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
9 years ago
10,148 posts
It's important to understand that a "domain" can have as many different host names ("sub domains") on as many different servers as you want - you're not tied to one server.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
brian:
Ken_Rich:
Has anyone actually set-up their mail-gun yet. Their site asks me to change my DNS settings, but I can't at Go Daddy because the nameservers are not pointed there. They still won't be pointed there if I host with Jamroom. So I don't understand how I am supposed to changed the DNS settings like they require.

If you plan on handling all your own DNS records (i.e. you are not going to update the nameservers on your domain to point to Jamroom Hosting) then you will need to manually take care of this:

- If you are only going to SEND email via Mailgun (i.e. you will be receiving email for your domain at another provider) then you only need to setup the TXT records (SPF and DKIM).

- If you want to be able to control the aliases then you'll have to also change the MX records for your domain to point to Mailgun so it can "be in the middle" and route your aliases properly.

So it really comes down to how you want to handle your email. Note that if you ever want to run the Support Tickets module you'll need Mailgun to handle all your domain email. However it is important to know that Mailgun does NOT do mailboxes - i.e. no "POP3" or "IMAP" - every email that comes in to Mailgun must be sent somewhere else (which is why we have an aliases interface in our hosting).

For example - when you send email to brian [at] jamroom [dot] net, it comes in to mailgun and mailgun says "I see I am supposed to forward all email for brian [at] jamroom [dot] net to brian [at] otherdomain [dot] com - and on the "otherdomain.com" is where I have an actual IMAP mailbox.

You can have it forward incoming email to any valid system - a lot of users use Gmail.

Let me know if that helps.

Hi Brian,

I'm not sure if you understood my initial point.

1) I have to keep my nameservers pointed where they are until the switch (not Go Daddy defaults). After the switch, they will be pointed to Jamroom (still not Go Daddy defaults). The problem is, unless they are pointed at Go Daddy defaults, I don't have access to the DNS settings page. So I'm failing to see how to put in the settings - even if I knew what settings to make (which I don't).

2) My second problem is, TXT records (SPF and DKIM) "POP3" or "IMAP", and all the rest of that "gobble-de-goop" is all Greek to me. So I will require "idiot proof" instructions on what settings to make, providing you can get me past step one - lol.
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--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/12/15 07:41:41AM
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
1) I have to keep my nameservers pointed where they are until the switch (not Go Daddy defaults). After the switch, they will be pointed to Jamroom (still not Go Daddy defaults). The problem is, unless they are pointed at Go Daddy defaults, I don't have access to the DNS settings page. So I'm failing to see how to put in the settings - even if I knew what settings to make (which I don't).

You don't worry about this - when you create your domain here on Jamroom hosting, all the DNS entries are handled for you. All you need to do is point your nameservers for indiegospel.net to our DNS. If you have additional sub domains/host names we can make sure those are setup for you so they continue to work in their current location.

This also addresses your second point.

Let me know if that helps.

I think I need to make a Hosting Forum :)


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
brian:

You don't worry about this...I think I need to make a Hosting Forum :)

What me worry?

First I would have to understand all the technicalities and ramifications.
By then I'd be dead and incapable of worry! lol
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--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/12/15 07:57:17AM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
Ken_Rich:
Hi Strumelia,
Are your speed tests consistently above 1,000. That's mainly what I am looking for. I hit about 960 when it's good, but it's not always good where I am.

Ken, my site is imported with all my ning content and members, but it's not 'live' yet. Not sure if that effects speed or not, but I am consistently getting around 1,200 +/- on the JR speed test so far.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
I too am clueless as to all these meanings and entries concerning setting up Mailgun.
I was going to worry about it in another week or so once the dust settled from my server move and my transfer of my domain name from Arvixe to a different registrar.
I know my Mailgun is not set up properly yet since i tried sending an email to strumelia@(mysite).com and it came back as undeliverable yesterday.

For me, Mailgun isn't my top priority right now, but I'll need to fix it up eventually, so I'm following Ken's discussion here as best I can.

Don't even get me stared on my Filezilla fails... lol.
I find it works best if I'm taking on one issue at a time. ;)


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
9 years ago
10,148 posts
Note that Jamroom servers use SFTP (secure file transfer protocol) - not FTP (which is plain text and insecure).

FileZilla should work no problem - just make sure you've selected SFTP as the protocol.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 02/12/15 11:25:54AM
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Strumelia:

Ken, my site is imported with all my ning content and members, but it's not 'live' yet. Not sure if that effects speed or not, but I am consistently getting around 1,200 +/- on the JR speed test so far.

Awesome. Paul just rescued this profile off my old JR4 and I'm "stoked" - http://indiegospel.net/the-love-offering-tour

I'll be joining you soon but since I'm "live" I have to plan carefully.

I just don't understand (yet) how my add-on and subdomains will function, when the main domain they were attached to in the c-panel is missing?

I know I can have a new cpanel created and move them there, but if I'm understanding Brian correctly, that may not be necessary. I'm not "getting it" yet though - lol.




--

Ken Rich
indiegospel.net
updated by @ken-rich: 02/12/15 12:02:06PM
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
brian:
FileZilla should work no problem - just make sure you've selected SFTP as the protocol.

Yes, did that, and i agree, it 'should' work no problem. l o l....
will revisit on a new thread later on. ;)

Ken- cat pic... OMG too funny!




--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 02/12/15 12:07:00PM
brian
@brian
9 years ago
10,148 posts
Did you select port "222" as the port? We don't run SFTP on the standard port.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
yes.
I assumed it was maybe because I was just a couple hours after having changed dns or domain pointing. and later yesterday I initiated the transfer of my domain registration away from arvixe as well.. so I thought i'd give it a couple days to settle in and re-examine, in case some setting needed to update.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
brian
@brian
9 years ago
10,148 posts
Just use the IP address of your server - don't use the domain. You can find the IP Address, port and user login in the server settings.

Let me know if that gets you in. Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Asil
Asil
@asil
9 years ago
41 posts
I've been lurking on these forums for awhile and have been following SoarEagle and Strumelia progress with their jamrooms, but have hesitated to test bed because my time is very limited. [I already test-bedding SocialEngine as was ready to pull the trigger on moving my NING 2.0 community over to it, but have been stalling because of concerns about hosting.] The new Jamroom hosting offering is really compelling, so I'm ready to test-bed a jamroom!
I'd like to have a private conversation with one of the jamroom folks before I make the purchases ...does this forum have an email function or should I email someone directly? Thanks!
brian
@brian
9 years ago
10,148 posts
Asil:
I've been lurking on these forums for awhile and have been following SoarEagle and Strumelia progress with their jamrooms, but have hesitated to test bed because my time is very limited. [I already test-bedding SocialEngine as was ready to pull the trigger on moving my NING 2.0 community over to it, but have been stalling because of concerns about hosting.] The new Jamroom hosting offering is really compelling, so I'm ready to test-bed a jamroom!
I'd like to have a private conversation with one of the jamroom folks before I make the purchases ...does this forum have an email function or should I email someone directly? Thanks!

Welcome to Jamroom!

You can contact us at support [at] jamroom [dot] net - we can answer any questions you might have.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Strumelia
Strumelia
@strumelia
9 years ago
3,603 posts
brian:
Just use the IP address of your server - don't use the domain. You can find the IP Address, port and user login in the server settings.
Let me know if that gets you in. Thanks!

Ah! I got in! Yaaaaaaaayyyy! :D

I was filling in my user name as Strumelia + my own JR password instead of user="jamroom" + jamroom's password. I thought the example Paul gave was just an example based on JR's own login info, but that I'd need to fill in my own info instead. D'OH! hahahaha...

Ok so now I have the connection saved and the info copied safely. woo-HOOOO, now I can get to my 'stuff' whenever i need to. Awesome!! FileZilla SFTP access established!!
(I hope no one was 'rummaging around' in my stuff when I wasn't looking...) ;D

P.S. Hi Asil- welcome! :D




--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
updated by @strumelia: 02/12/15 01:32:31PM
Asil
Asil
@asil
9 years ago
41 posts
@Brian. Email sent.
@Strumelia. Thanks! The hosting option it what I've been waiting for; I'm looking forward to test bedding.

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