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solved Emergency - Crashed - No JR5 - Just blank Screen with Error.

The Jamroom Network » Forum » Using Jamroom » Page » Emergency - Crashed - No JR5 - Just blank Screen with Error.
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Please Help,

I have nothing at my domain http://indiegospel.net now - just this error:

CRI: Query Error: Table './indiegos_jr5/jr_jrcore_cache' is marked as crashed and should be repaired


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Ken Rich
indiegospel.net
updated by @ken-rich: 01/29/15 01:17:05PM
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Took a chance and did a DB repair with cpanel tool. That restored the site.

I took screenshots of the check and repair screens. The area of intertest seems to be conversion server, where a recent update was made, and I was converting a huge file.

I see in the JR logs, that conversion process failed long before the "crash". Not sure if they are related or how to interpret any of this.


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Ken Rich
indiegospel.net
updated by @ken-rich: 01/29/15 06:09:00AM
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Query Error: Incorrect key file for table './indiegos_jr5/jr_jrcore_cache.MYI'; try to repair it - check debug log

That was in the logs at what appears to be the start of the problem... Debug log looks like this around the start of the problem and has many entries.

(2015-01-29T01:58:07-03:30.0.78533800 : 0)-(mem: 12058624)-(pid: 135320)-(ip: 157.55.39.97)-(uri: indiegospel.net/gallery/image/gallery_image/6866/medium/crop=portrait/_v=1420467925) |Query Error: Incorrect key file for table './indiegos_jr5/jr_jrcore_cache.MYI'; try to repair it|


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Ken Rich
indiegospel.net
paul
@paul
9 years ago
4,326 posts
Not sure that I understand the errors but glad its fixed.


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Paul Asher - JR Developer and System Import Specialist
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Hi Paul,

I got the host on the phone, and he said this was because the whole server went down last night, due to a "looping" error caused by the Profile Domain modification to the Apache config. The datacenter guys are looking into it.

Please refer to the thread below, I need to ask a very specific question about the @ host setting.
https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/22470/profile-domain-module-procedure-not-recommended


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Ken Rich
indiegospel.net
updated by @ken-rich: 01/29/15 05:44:43AM
boplive
@boplive
9 years ago
345 posts
I'm glad you got that fix..i use to get that error message as well...many times with the host and I left them because of too much errors going on.always crashing... Curious..um what's your host.
brian
@brian
9 years ago
10,148 posts
Ken_Rich:
Hi Paul,

I got the host on the phone, and he said this was because the whole server went down last night, due to a "looping" error caused by the Profile Domain modification to the Apache config. The datacenter guys are looking into it.

There should be no "looping" unless something in the Apache server is misconfigured.


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
boplive:
I'm glad you got that fix..i use to get that error message as well...many times with the host and I left them because of too much errors going on.always crashing... Curious..um what's your host.

Host is ct-servers. Everything was running smooth until a special config was tried for a module to work. I can't really blame the host, since he got the datacenter's "top gun" to do it.


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Ken Rich
indiegospel.net
updated by @ken-rich: 01/29/15 12:40:48PM
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
brian:

There should be no "looping" unless something in the Apache server is misconfigured.

Yes, the host said it has nothing to do with my registrar settings, but to do with the apache config that was put in for the profile domain. The datacenter is investigating to see where they screwed up.


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Ken Rich
indiegospel.net
Ken Rich
Ken Rich
@ken-rich
9 years ago
926 posts
Profile domain module deletes a necessary file when a domain is deactivated. Problem explained here:

https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/22470/profile-domain-module-procedure-not-recommended


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Ken Rich
indiegospel.net
updated by @ken-rich: 01/29/15 01:19:56PM
brian
@brian
9 years ago
10,148 posts
I closed this and have followed up on the other post.

Thanks!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net