completed Newsletter Subscription

hammondegs
@hammondegs
9 years ago
80 posts
Sorry I posted this on the product page as well...

Had a member accidently unsubscribe from the newsletter and wishes to be resubscribed.
I can see he has unsubscribed in the Newsletter Stats, yet all his notification settings are set to "Send email".
Furthermore I can't see any setting relevant to the Newsletter there to reset for him.
The only choices are:
New Pending Follower
New Follower
Follow Approved
Mentioned In Activity Stream

Has he actually been unsubscribed or is there only a record of him unsubscribing?

I found "user_unsubscribed" set to "on" in the database under jrUser_item_key (for his profile) and set it to "off"
Have I done a bad thing? Or will this resubscribe him?

Thanks.

Your thoughts please.
updated by @hammondegs: 03/24/15 02:00:44AM
michael
@michael
9 years ago
7,715 posts
They can re-subscribe by changing the preferences on their NOTIFICATIONS tab.

eg: here on jamroom.net for me its,
MICHAEL -> ACCOUNT SETTINGS -> NOTIFICATIONS

Then change all the "do not notify" back to "Send Email"
hammondegs
@hammondegs
9 years ago
80 posts
That's the problem there was no sign of anything set to "do not notify" after he had unsubscribed.
It was all set to "send email" and no choice available relating to newsletter.
Only these 4 choices appear on the notifications tab for users:
New Pending Follower
New Follower
Follow Approved
Mentioned In Activity Stream
michael
@michael
9 years ago
7,715 posts
Just checked the code. The unsubscribe function adds that:
 'user_unsubscribed' => 'on'

to the USER datastore, so setting it to 'off' or deleting that entry would re-subscribe them.

Your right, there is no interface for it.
hammondegs
@hammondegs
9 years ago
80 posts
Thanks!
I thought I was going senile ;)
brian
@brian
9 years ago
10,148 posts
So when you click on "unsubscribe" at the bottom of a notification email, you are given a second chance - i.e. an "oops I didn't mean to click that". Could be they cancelled out, otherwise all their notification settings would be set to "off".

Note that the "unsubscribe" at the bottom of all transactional emails is different than the newsletter specific "unsubscribe" (which only affects the newsletter).


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
hammondegs
@hammondegs
9 years ago
80 posts
It would be nice to have the oops function added to the newsletter module and have an interface for it in notification settings.
Thanks.

Sorry I meant ot add:
The member clicked on the unsubscribe link by accident and did not cancel out as the newsletter did not offer your oops feature.
He contacted me asking me to reinstate his subscription.
I checked his profile and all available choices were set to "send mail".
Yet 'user_unsubscribed' => 'on' was still set in the database.
Why is there no way of interfacing with this?
updated by @hammondegs: 01/28/15 08:54:28PM
hammondegs
@hammondegs
9 years ago
80 posts
For some reason, I no longer get notification of system updates even though my admin account settings are set to send email.

I am also requesting that "Newsletter" be added to the "Notifications" interface on all user accounts, thus allowing users to subscribe/unsubscribe at will. Currently it is not available and is confusing to most of my members.

Thanks.
brian
@brian
9 years ago
10,148 posts
hammondegs:
I am also requesting that "Newsletter" be added to the "Notifications" interface on all user accounts, thus allowing users to subscribe/unsubscribe at will. Currently it is not available and is confusing to most of my members.

I was certain this was already supported, but I also do not see it - I will check that out.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
9 years ago
10,148 posts
I've just pushed up version 1.2.0 of the Newsletter module that now properly integrates into the Notifications section.

Update and let me know if you see any issues.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
hammondegs
@hammondegs
9 years ago
80 posts
All is well and appears to be working.
Thanks.
brian
@brian
9 years ago
10,148 posts
hammondegs:
All is well and appears to be working.
Thanks.

Glad to hear it - thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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