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Call to undefined function mb_internal_encoding() in /home/talkuniversal1/public_html/modules/jrCore/include.php on line 75

The Jamroom Network » Forum » Installation and Configuration » Page » Call to undefined function mb_internal_encoding() in /home/talkuniversal1/public_html/modules/jrCore/include.php on line 75
cadberry
@cadberry
9 years ago
78 posts
Hi friends , i'm getting this code after i installed the script -

Call to undefined function mb_internal_encoding() in /home/talkuniversal1/public_html/modules/jrCore/include.php on line 75

then when i fresh the page it say: ERROR: Config file found - Jamroom already appears to be installed

but the main page is blank - talkuniversal.net is my website

any suggestions ? what i can do to fix this - i reinstalled the script about 5 time the same thing every time
updated by @cadberry: 02/18/15 01:03:53AM
michael
@michael
9 years ago
7,714 posts
That means your server has php compiled without PHP support. Ask your hosting company to activate multi-byte support for PHP and the issue will be resolved.

Its a server issue.
cadberry
@cadberry
9 years ago
78 posts
It's selected , but i still have the same problem
brian
@brian
9 years ago
10,148 posts
cadberry:
It's selected , but i still have the same problem

Then you need to restart your web server for the new PHP options to take effect.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
updated by @brian: 01/14/15 07:08:08AM
cadberry
@cadberry
9 years ago
78 posts
here's my php info - http://talkuniversal.net/info.php
cadberry
@cadberry
9 years ago
78 posts
I did restart it - same blank page - last response i put up my php info
brian
@brian
9 years ago
10,148 posts
Hmm - I'm not sure what to tell you if you are still getting that error. The error:

Quote:
Call to undefined function mb_internal_encoding()

Means that the function:

mb_internal_encoding()

is not available in your PHP. There's no "gray area". I would contact your hosting provider for assistance with this, as from here your PHP config looks OK to me.

Sorry!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
cadberry
@cadberry
9 years ago
78 posts
Hi - thanks - should i try turning on everything ? - i remember last time a uploaded this script to a vps server at Astrowebnet.com - I think i had to turn on everything to make it work
brian
@brian
9 years ago
10,148 posts
cadberry:
Hi - thanks - should i try turning on everything ? - i remember last time a uploaded this script to a vps server at Astrowebnet.com - I think i had to turn on everything to make it work

Yeah you can try - based on your PHP config, it looks like that function should be there. Maybe try restarting Apache again, or if you're running PHP under FPM try restarting FPM.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
cadberry
@cadberry
9 years ago
78 posts
my hosting provider is rail roading me - I'm trying this putty thing , but my info is correct but no shell will access it - can this function be removed or do i need it - ?
cadberry
@cadberry
9 years ago
78 posts
is there a code I can replace to this to work - to make it stop asking for it i guess ? r something
brian
@brian
9 years ago
10,148 posts
cadberry:
is there a code I can replace to this to work - to make it stop asking for it i guess ? r something

No - Jamroom uses A LOT of the multibyte strings internally, so unfortunately it is not going to work on your server. You really need to work with your hosting provider and find out why your PHP install is not functioning correctly.

Sorry!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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