blog documentation FAQ followers forum marketplace services youtube

Marketplace Error

The Jamroom Network » Forum » Installation and Configuration » Page 49 » Marketplace Error
Rich (SP)
Rich (SP)
@rich-sp
10 years ago
8 posts
Hi all,
I have just installed my Jamroom install and have hit upon an error with the Marketplace (see screengrab).

"An error was encountered trying to communicate with the Active Marketplace
make sure the Marketplace URL is set correctly in Tools -> Marketplace Systems."

So I headed to Tools > Marketplace Systems at /marketplace/systems but what info is it looking for that i don't have? The url is set to http://www.jamroom.net

Cheers
SP
updated by @rich-sp: 02/16/15 05:45:51AM
SteveX
SteveX
@ultrajam
10 years ago
2,584 posts
Try entering your Marketplace Email and Marketplace System ID which you can find under Your Licenses in your account menu here on Jamroom.net.

If it still doesn't connect, could be that you are on a network which prevents access? I get the same message on the intranet where I work.


--
¯\_(ツ)_/¯ Education, learning resources, TEL, AR/VR/MR, CC licensed content, panoramas, interactive narrative, sectional modules (like jrDocs), lunch at Uni of Bristol. Get in touch if you share my current interests or can suggest better :)
Rich (SP)
Rich (SP)
@rich-sp
10 years ago
8 posts
Hi
Yes, I have put the Marketplace Email and Marketplace System ID in.
The install is on a normal server (with 100webspace.net) but it's a freebie with my account. But i don't think that should matter in terms of access, only speed.

From the activity log:

[Richard (SP)]: jrCore_load_url: http://www.jamroom.net/networkmarket/browse?type=module&c[]=stable returned code 0 - error #7 (Failed to connect to 192.155.80.32: Permission denied)

Any other suggestions?
SP
updated by @rich-sp: 01/12/15 05:24:26AM

Tags