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MarketPlace problem

The Jamroom Network » Forum » Installation and Configuration » Page » MarketPlace problem
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@serin
11 years ago
38 posts
I put the license that is generated on my account to the tools section and while it appears to me that everything is okay, when I go to marketplace, it still asks me for license. I reset the cache and still ask me for license.

This is the first time I use this cms so I'm sorry if the answer is obvious and I don't see it

In the screeshot you see what I see. Does the green light show that my license is valid and that everything is ok? Do I do something wrong?
FSyPvyO.png
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updated by @serin: 12/19/13 05:24:36PM
brian
@brian
11 years ago
10,148 posts
Welcome to the forums!

Yeah that looks good to me - can you let me know where you are getting prompted for the license? Is it when you try to install something?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@serin
11 years ago
38 posts
Thanks for the fast reply

I just installed the cms so I haven't install any module or something. It's just the jamroom core
brian
@brian
11 years ago
10,148 posts
I just checked the licensing back end and don't see any licenses (even for free items) under your account - are you able to browse the marketplace?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@serin
11 years ago
38 posts
Not at all
brian
@brian
11 years ago
10,148 posts
serin:
Thanks for the fast reply

I just installed the cms so I haven't install any module or something. It's just the jamroom core

Yeah that's no problem - it should still setup licenses for you for the free items. Can you let me know where you see the license error at?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
11 years ago
10,148 posts
serin:
Not at all

Ahh OK (sorry for posting so fast) - if you can't browse the marketplace then it likely means your server is not able to communicate with the jamroom server - are you hosting yourself or with a hosting company? If with a hosting company I would check with them to see if there is any firewall on your server that would be blocking outbound calls on port 80.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
@serin
11 years ago
38 posts
Thank a lot! Have a nice day!
brian
@brian
11 years ago
10,148 posts
serin:
Thank a lot! Have a nice day!

No problem - let us know if you still see an issue after having that checked out. The JR5 Marketplace is really new (just launched last Wednesday) so we anticipate there's likely to be some corner cases we need to look into, so we appreciate the report!

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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