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solved contact us tpl media pro

The Jamroom Network » Forum » Installation and Configuration » Page » contact us tpl media pro
mscorfield
@mscorfield
10 years ago
40 posts
Hi

there seems to be a lot going on in the contact_us.tpl template in media pro but i am seeing nothing at www.ukbands.info when i click on this link - is there anything i need to do to make it active ?
updated by @mscorfield: 01/22/15 08:43:32AM
douglas
@douglas
10 years ago
2,791 posts
If you have the Custom Forms module, make sure it is activated, I believe it comes with the contact us form.

If you don't you'll need to have the Private Notes module activated.

Without either of those modules, the contact us page will not work.

Hope this helps! :)


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
mscorfield
@mscorfield
10 years ago
40 posts
ive bought and installed private notes but when i send a message using contact in the footer as a test nothing happens on the form except it blanks and when i login to admin there is a box that is there that says invalid user id please blah enter a correct id to send to or something like that

Invalid User - please enter a valid user to send a private note to (3)
updated by @mscorfield: 12/20/14 12:27:02PM
douglas
@douglas
10 years ago
2,791 posts
Thanks, I'll check that out.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
mscorfield
@mscorfield
10 years ago
40 posts
nb i have an admin quota with just admin in and artists and members quotas
douglas
@douglas
10 years ago
2,791 posts
I think something may have changed from the time this was setup and now as I'm having the same issues as you. For now, I would just change the link in the footer to go to the users private notes section... ie change the link from this:

                    {if jrCore_module_is_active('jrCustomForm')}
                        |&nbsp;<a href="{$jamroom_url}/form/contact_us">{jrCore_lang skin=$_conf.jrCore_active_skin id="81" default="Contact Us"}</a>
                    {elseif jrCore_module_is_active('jrPrivateNote')}
                        |&nbsp;<a href="{$jamroom_url}/contact_us">{jrCore_lang skin=$_conf.jrCore_active_skin id="81" default="Contact Us"}</a>
                    {/if}

to this:

                    {if jrCore_module_is_active('jrCustomForm')}
                        |&nbsp;<a href="{$jamroom_url}/form/contact_us">{jrCore_lang skin=$_conf.jrCore_active_skin id="81" default="Contact Us"}</a>
                    {elseif jrCore_module_is_active('jrPrivateNote')}
                        |&nbsp;<a href="{$jamroom_url}/note/new">{jrCore_lang skin=$_conf.jrCore_active_skin id="81" default="Contact Us"}</a>
                    {/if}

If you have the Simple Custom Forms module, just activate it and that link will be used instead of the private notes link.


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
mscorfield
@mscorfield
10 years ago
40 posts
thanks douglas which template is that in ? (nb i dont have the forms module)
updated by @mscorfield: 12/20/14 01:01:16PM
mscorfield
@mscorfield
10 years ago
40 posts
in contact us mine says :

{if jrUser_is_logged_in() && jrCore_module_is_active("jrPrivateNote")}
{jrCore_module_url module="jrPrivateNote" assign="notesurl"}
{jrCore_form_create_session module="jrPrivateNote" option="new" assign="token"}
mscorfield
@mscorfield
10 years ago
40 posts
think ive figured it out
douglas
@douglas
10 years ago
2,791 posts
Glad to hear it. :)


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
mscorfield
@mscorfield
10 years ago
40 posts
Hi there are still errors. i am seeing [admin]: Error sending email using configured transport in my activity log.
douglas
@douglas
10 years ago
2,791 posts
This doesn't have to do with the contact us template, I believe it is a different issue, can you create a new thread for this issue?

Thanks!


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos

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