solved "User quota Changes" needs to be shut off

Ken Rich
Ken Rich
@ken-rich
11 years ago
926 posts
I have just noticed that if someone is subscribed, and changes their bio (for example) then saves their profile page, they will drop down to the default free quota.

The feature should be shut off until it is designed in a way that prevents this.

User Profiles> Allow Quota Changes> Off


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Ken Rich
indiegospel.net

updated by @ken-rich: 01/29/15 01:16:52PM
SteveX
SteveX
@ultrajam
11 years ago
2,584 posts
Something is broken on your system.

When a user changes their bio they do not change quota.


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Ken Rich
Ken Rich
@ken-rich
11 years ago
926 posts
Hi Steve,

Sorry - I had the module confused (tired) so changed it above. It's the "User Profiles" module "Allow Quota Changes" feature.

That was recently added to help with a Ning migration problem but it switches people to the default value whenever the profile page is saved (for whatever reason - bio or otherwise).

That's a real bummer if they are subscribed and lose all their space and perks - lol.


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Ken Rich
indiegospel.net

updated by @ken-rich: 12/13/14 07:51:29AM
brian
@brian
11 years ago
10,148 posts
Ken - what is your Allow Quota Changes setting set to?


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
11 years ago
10,148 posts
I've just tested this here with "Allow Quota Changes" set to off - as a "regular" user updating my profile the quota_id is not changing, so I don't see any issues with it here.

Thanks!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
11 years ago
926 posts
Hi Brian,

The problem occurs when it's on - as I had it for my Ning migrants.

Someone subscribed and then complained he was out of space, even though I had him in a quota with 4 GB. So I checked and he was back in the free artist quota.

So I did an experiment with a "dummy" account and the feature enabled. It was in a subscribed quota, I saved the profile page and it reverted to free artist (the first choice in the drop down menu of free accounts on my network).

So I had to disable that feature (the ability for them to choose their quota).

Now I am having them check a form to alert me of their choice, and manually setting their account.


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Ken Rich
indiegospel.net

updated by @ken-rich: 12/13/14 08:57:44AM
brian
@brian
11 years ago
10,148 posts
I still don't see any issues - the "value" that is pre-selected in the Quota ID select is whatever their current is set to, so basically it "defaults" to their existing quota.


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
11 years ago
926 posts
Hi Brian,

That may be true, but what happen's if they subscribe?

I have 2 Free sign-up levels for people to choose from Member or Artist. However, I have a bunch of other quotas that don't show in that list.

In this particular scenario, someone subscribed to become a "Platinum" artist. However, he later made a change to his profile page, and saved it.

In doing so, the system apparently thought he was choosing to be a "free" artist which is at top of the drop down list of choices Artist> Member.

To duplicate the issue, all I had to do is put a dummy account at a subscribed quota, save the profile page for that account, and they "lost" their subscribed status, to become a "free" artist.


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Ken Rich
indiegospel.net
brian
@brian
11 years ago
10,148 posts
Thanks Ken - that makes sense, and I can see that happening. Let me get it fixed.

Thanks!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
brian
@brian
11 years ago
10,148 posts
I would say that if they are currently on a subscription quota (non signup) then the quota selection should NOT show, since you don't want them to change their quota in the quota settings - that needs to happen in the subscription area, so that's what I need to fix.


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
11 years ago
926 posts
No problem - I'm good at pointing out problems - just don't have "click nor clue" how to fix em' - lol


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Ken Rich
indiegospel.net
brian
@brian
11 years ago
10,148 posts
OK this is fixed now in the latest User Profiles module - update and you should be good to go.

Hope this helps!


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Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
11 years ago
926 posts
Thanks...


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Ken Rich
indiegospel.net