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Disqus Comments Not working after upgrading from JR5.0 to 5.1.1

The Jamroom Network » Forum » Using Jamroom » Page » Disqus Comments Not working after upgrading from JR5.0 to 5.1.1
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@luis890
11 years ago
57 posts
For some reasons after upgrading Jaroom from 5.0 to 5.1.1 teh Disqus Comment module does not work. I disabled to jr commnents same problem.
I have correctly setup the Disqus Shortname, but the problem does not seems to get fixed.
Is anybody else having this issue?
The jr comments work fine, but I would prefer the Disqus on my site.
Thank You

updated by @luis890: 12/16/13 10:55:28PM
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smith.kyle
@smithkyle
11 years ago
87 posts
Is the module up to date? See if you can update it or reload it.

Kyle
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@luis890
11 years ago
57 posts
Thanks for the replied. Had done that.. re-installed and updated to the latest version... but issue is not fixed...
brian
@brian
11 years ago
10,148 posts
luis890:
For some reasons after upgrading Jaroom from 5.0 to 5.1.1 teh Disqus Comment module does not work. I disabled to jr commnents same problem.
I have correctly setup the Disqus Shortname, but the problem does not seems to get fixed.
Is anybody else having this issue?
The jr comments work fine, but I would prefer the Disqus on my site.
Thank You


When you say "not working" what exactly do you mean? Do they not show up? Only show up sometimes? I would check that you have enabled Disqus comments in your quotas.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@luis890
11 years ago
57 posts
Disqus does not shows at all at the comments of the user profiles. Yes it is anabled. IN the info section it is setup as: Module URL: 'disqus" Module Category: "users" , Module Active: "Checked". As I stated, it worked fine when I had JR 5.0.. The problem started after I upgraded to JR 5.1.1
Thank You
See Image below.
disqus.png
disqus.png  •  86KB


updated by @luis890: 11/15/13 06:03:27AM
douglas
@douglas
11 years ago
2,793 posts
Is the module active in your Core > Tools > Item Detail Features


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
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@luis890
11 years ago
57 posts
The only module that I can see there is "User Comments Item Comments Adds User Comments to item detail pages item_comment"

Thank You
brian
@brian
11 years ago
10,148 posts
It sounds like you might be running an old version of the Disqus module - have you updated to the latest? If you are running Jamroom Core 5.1.1, go into the Marketplace -> Tools -> Reload modules or skins and reload the Disqus Module.

That should have an entry in the Item Detail Features section, and is probably why it is not showing.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@luis890
11 years ago
57 posts
GOOD Catch.. the Disgus module could not be found any where in the market place as and independent module.

I still have saved the old version of jr 5.0.0b8 core and noticed the the jrDisqus module was part of the core.
However the new core jr5.1.1 no longer have have the "jrDisqus" folder.
jr.png
jr.png  •  69KB


updated by @luis890: 11/15/13 12:34:24PM
brian
@brian
11 years ago
10,148 posts
That is correct - the core is very small now (on purpose). Updating is very easy though - like I mention in my previous post:

go into the Marketplace -> Tools -> Reload modules or skins and reload the Disqus Module.

That should update you.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@luis890
11 years ago
57 posts
In the market place of my site already shows as installed and I can not re-installed see image. The latest version is 1.0.2

could you please provide a link were can i download the disqus module. On jamroom site, when I log in with my account and look under "license browse" disqus is not listed. I also searched under "purchases" and I can not find ether.
DISCUA1.png
DISCUA1.png  •  13KB


updated by @luis890: 11/15/13 01:03:14PM
brian
@brian
11 years ago
10,148 posts
That is because you are going to the wrong place - you need to follow the steps I have outlined above.

Here they are again, filled in even more:

1) log in to your Jamroom site as the master admin and go in to the ACP
2) Click on the "Marketplace" module in the left hand menu
3) Click on the "Tools" tab
4) Click on the "Reload modules or skins" button in the Marketplace Tools list
5) to the far right of the "Disqus Comments" module, click the "Reload" button.

You will find all of our modules here:

https://www.jamroom.net/the-jamroom-network/networkmarket

you can also click on the "Search" button in the upper right of the screen and enter "disqus" and it will show it to you.

please try the Marketplace method I outlined first - it is by far the easiest once you understand how to do it.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
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@luis890
11 years ago
57 posts
Thanks for clarifying.. I guess I was missing this part.
3) Click on the "Tools" tab
4) Click on the "Reload modules or skins" button in the Marketplace Tools list

It is working now.. thank you for the clarification...
brian
@brian
11 years ago
10,148 posts
Awesome - glad to hear it ;)

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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