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How do you get a hold of customer service?

The Jamroom Network » Forum » Using Jamroom » Page » How do you get a hold of customer service?
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JeffH
@jeffh
11 years ago
34 posts
Or are we just supposed to live and die by answers we get from each other here?
updated by @jeffh: 01/01/15 03:36:41AM
Strumelia
Strumelia
@strumelia
11 years ago
3,603 posts
Jeff, you asked the same question in your other thread, and I responded to it there.


--
...just another satisfied Jamroom customer.
Migrated from Ning to Jamroom June 2015
michael
@michael
11 years ago
7,788 posts
Further support options are available here:
https://www.jamroom.net/subscribe
brian
@brian
11 years ago
10,149 posts
JeffH:
Or are we just supposed to live and die by answers we get from each other here?

We're a small team here, and currently we have 2 different support options:

1) free - our "free" support level is here in our Support Forum. We try to be quick to help, and there's a good community of JR users here who also jump in and help out.

2) paid - we offer a monthly "VIP Premium Support" option ($29 per month - at the link Michael just posted) where you get priority ticket access - one of our team members will personally assist. This option is great for users that don't want to post to a public forum or need more one-on-one assistance than they can get here in the forum.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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