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solved Account Validation

The Jamroom Network » Forum » Design and Skin Customization » Page 7 » Account Validation
alt=
@info0
11 years ago
3 posts
Unable to get any validating instructions after signing up "Please check your email account for instructions on validating your account."
updated by @info0: 12/04/14 01:14:22PM
brian
@brian
11 years ago
10,149 posts
info0:
Unable to get any validating instructions after signing up "Please check your email account for instructions on validating your account."

Welcome to the forums! It sounds like email might not be working from your server. Try this:

- log in and go to your ACP
- click on "Communication" -> "Email Support"
- click the "Test Email" tab and try sending yourself an email

If you don't get it, then email is not configured properly on your server, or your server IP or domain have been blacklisted, OR you do not have a valid SPF or DKIM record for your domain in your DNS settings.

If you suspect that, load this site up:

https://www.mail-tester.com/

and try sending the email to the address it shows you instead - that will catch a lot of issues.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
alt=
@info0
11 years ago
3 posts
brian:
info0:
Unable to get any validating instructions after signing up "Please check your email account for instructions on validating your account."

Welcome to the forums! It sounds like email might not be working from your server. Try this:

- log in and go to your ACP
- click on "Communication" -> "Email Support"
- click the "Test Email" tab and try sending yourself an email

If you don't get it, then email is not configured properly on your server, or your server IP or domain have been blacklisted, OR you do not have a valid SPF or DKIM record for your domain in your DNS settings.

If you suspect that, load this site up:

https://www.mail-tester.com/

and try sending the email to the address it shows you instead - that will catch a lot of issues.

Hope this helps!

The test email worked
alt=
@info0
11 years ago
3 posts
The problem was propagation
brian
@brian
11 years ago
10,149 posts
info0:
The problem was propagation

Glad it is working.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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