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solved User Profile Error

The Jamroom Network » Forum » Installation and Configuration » Page » User Profile Error
nduguseliphaz
nduguseliphaz
@ecodeahpro
10 years ago
206 posts
I cannot access user pages when am logged out as admin
NOT FOUND

The Page You Requested Was Not Found!
updated by @ecodeahpro: 11/16/14 04:52:04PM
brian
@brian
10 years ago
10,148 posts
nduguseliphaz:
I cannot access user pages when am logged out as admin
NOT FOUND

The Page You Requested Was Not Found!

I'm going to guess that the JR .htaccess file is NOT working on your server. Can you access any page on your site? Can you provide a link to your site so we can see from here?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
nduguseliphaz
nduguseliphaz
@ecodeahpro
10 years ago
206 posts
http://bit.ly/1vjrYIz
brian
@brian
10 years ago
10,148 posts
If you are logged in as an admin can you view that profile?


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
nduguseliphaz
nduguseliphaz
@ecodeahpro
10 years ago
206 posts
yes i can
brian
@brian
10 years ago
10,148 posts
nduguseliphaz:
yes i can

OK - then it sounds like the profiles have been set to private:

1) View the profile and click on the gear icon in the right side of the profile name box
2) Make sure the "profile privacy" option is set to "Global - anyone" and save.
3) Go to ACP -> Profiles -> User Profiles -> Quota Config and make sure the "Default Profile Privacy" is set to "Global" and save. Do this for each Quota.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
nduguseliphaz
nduguseliphaz
@ecodeahpro
10 years ago
206 posts
It is set to "Global anyone" already andam still getting the error
nduguseliphaz
nduguseliphaz
@ecodeahpro
10 years ago
206 posts
I have also seen this error [12-Oct-2014 07:22:11 UTC] PHP Fatal error: Call to undefined function jrUser_is_logged_in() in /home/site/public_html/modules/jrCore/lib/util.php on line 735 [x 9]
brian
@brian
10 years ago
10,148 posts
Are you running the latest version of the Core? Sounds like something is messed up, as you should not see that.


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
nduguseliphaz
nduguseliphaz
@ecodeahpro
10 years ago
206 posts
Yes am running the latest version
brian
@brian
10 years ago
10,148 posts
nduguseliphaz:
Yes am running the latest version

Are you running just the Core or do you have any additional add on modules enabled?

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
nduguseliphaz
nduguseliphaz
@ecodeahpro
10 years ago
206 posts
I have few modules and All modules and skins are up to date
brian
@brian
10 years ago
10,148 posts
nduguseliphaz:
I have few modules and All modules and skins are up to date

Can you let me know the additional modules that are enabled? There's a lot of modules and that will help me narrow down where the root cause might be.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
nduguseliphaz
nduguseliphaz
@ecodeahpro
10 years ago
206 posts
I have sent admin login details you can check
brian
@brian
10 years ago
10,148 posts
The root cause is that you are running Proxima, and you did not check the "Enable User Profiles" in the Proxima Core global config. I checked that option and it is working.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
nduguseliphaz
nduguseliphaz
@ecodeahpro
10 years ago
206 posts
Thanks

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