solved Install/Migration Question

Ken Rich
Ken Rich
@ken-rich
11 years ago
926 posts
Is the install part of the migration fee, or is that a separate charge?

Who do I talk to about details? Here is what I want to do:

1) I have a fresh c-panel to put the new Jamroom, with Superpack, and Mskin light. The PHP level was updated on the server to accomodate. I also have double the space in the new panel to accommodate the transfer.

2) My current Jamroom 4 is on a separate cpanel in the same server. It's approximately 10GB and I want it's contents migrated to the Jamroom 5.

3) There are add-on domains and a radio installed within the Jamroom 4 c-panel. I don't want them disturbed during the transfer, they are functional and in use. I can move them myself later.

I am ready to make payment and move forward on this, what do I do next? Who will be handling the work and how do I contact them?




--

Ken Rich
indiegospel.net

updated by @ken-rich: 09/08/14 11:37:24PM
brian
@brian
11 years ago
10,149 posts
Yep - we can help out.

1) Do you already have Jamroom 5 installed on your new cpanel setup? Or do you need us to do the JR5 install?

2) No problem - you'd want to pick up the "Jamroom 4 -> 5 Import up to 25 gig" option from here:

https://www.jamroom.net/the-jamroom-network/serviceshop

3) the import from JR4 doesn't mess with your JR4 site at all, so that should be no problem.

So basically, if you don't have JR5 installed and want us to install it, you'd also want to get the install service from the service page as well - then we can do the install AND import for you.

Let me know if that helps.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

updated by @brian: 08/08/14 10:36:11AM
Ken Rich
Ken Rich
@ken-rich
11 years ago
926 posts
1) No I didn't install the core because I want the superpack with it, and that looks a bit daunting.

2 + 3) OK I'll purchase both the install, and the migration. That will be for superpack, and MSkin light. Going there now.

Who do I send the server log-in details to?


--

Ken Rich
indiegospel.net
brian
@brian
11 years ago
10,149 posts
After the purchase, you should get an email outlining the install info we need - just respond to that and we can get you setup.

Thanks!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
Ken Rich
Ken Rich
@ken-rich
11 years ago
926 posts
OK - will do... The purchases have been made...


--

Ken Rich
indiegospel.net