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solved Marketplace error

The Jamroom Network » Forum » Using Jamroom » Page » Marketplace error
michaeld
michaeld
@michael-d
10 years ago
92 posts
Hi,

I keep receiving this error. Its not working and I've checked my licenses.

An error was encountered trying to communicate with the Active Marketplace
make sure the Marketplace URL is set correctly in Tools -> Marketplace Systems.

Thanks
Mike


--
Thank You
~Michael
Audio Engineer | Graphic and Design |

https://www.damatoproduction.com
https://www.HomeStudioMusicProduction.com
https://www.ShotsInOrder.com
https://www.playgroundz.rocks
updated by @michael-d: 05/21/14 01:30:18PM
douglas
@douglas
10 years ago
2,787 posts
Make sure your using https:// and not http:// in the URL.

Hope this helps,
Douglas


--

Douglas Hackney
Jamroom Team - Designer/Developer/Support
FAQ-Docs-Help Videos
brian
@brian
10 years ago
10,148 posts
http / https should not matter - both work. I would just check your ACP -> Marketplace -> Tools > marketplace systems and make sure it is setup right. If you still get that error then most likely your server is blocking the outgoing connection to jamroom.net, and you will not be able to use the marketplace. You'll want to contact your hosting provider for assistance with that if that is the case.

Hope this helps!


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net
michaeld
michaeld
@michael-d
10 years ago
92 posts
Hi,

I checked that everything is set up right again. Looks good.
I have the right email and have the license, but not sure of the url.

This is what I have for URL: http://test.jamroom.net

Im also using jbservers as a host, so I doubt it has anything to do with them.

Thanks
Mike


--
Thank You
~Michael
Audio Engineer | Graphic and Design |

https://www.damatoproduction.com
https://www.HomeStudioMusicProduction.com
https://www.ShotsInOrder.com
https://www.playgroundz.rocks
brian
@brian
10 years ago
10,148 posts
that is the wrong URL - you should be using:

www.jamroom.net


--
Brian Johnson
Founder and Lead Developer - Jamroom
https://www.jamroom.net

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