Error: "Your email address is already being used in the system"
If you are finding that some of our users are having trouble logging in via social login and at the login page, when they click the Facebook icon and login via facebook, they are redirected back to the login page with this error message:
Quote: "Your email address is already being used in the system - please log in and view your Account Setting -> Networks section to link up your account."
This is what to do:
This means the user already has an account on your system, but is trying to create a NEW one using a social sign in. The easy solution is to delete their existing account and let them 'relink' - but if they have info then that will be removed. Instead they need to:
1) Log into the site using regular login (reset password if needed)
2) Go to their "networks" tab and relink
You will also need to go into ACP -> Users -> One All social -> Tools -> social connections and delete their existing connection first.