Forum Activity for @kish09

Player Streaming Error

Using Jamroom

When I go to "View Server Check" everything has a green check mark. Specifically, Conversion server has a green check mark and says "Conversion Server is installed" and Cluster Server says, "4.2.4 - Update checking has been disabled in your System Config".

Player Streaming Error

Using Jamroom

Where do I specifically go to check the conversion server status? Yes the artist is in the specific quota that includes .wav files.

Player Streaming Error

Using Jamroom

I have the JR4 conversion server and my "getid3" option is set to yes on my media settings. The files are obviously not converting. How do I check if
I have the getid3 package installed in the getid3 subdirectory of my system directory? Please advise.

Player Streaming Error

Using Jamroom

Greetings,

Uploaded .wav files do not stream when uploaded. Rather, the files download when the play button is pressed. On the "Media Support" page in my quota settings,in "Valid Audio Formats" I have mp3,wma,wav as the accepted file types. Can you please tell me why uploaded wav files are not playable (they download when play is pressed, but only when I am signed in as an admin. If not signed in as admin, I get an error "Error: Your account does not have the proper permission to download this file!" See here: http://movementunes.com/Poet_Deep/),but uploaded mp3 files are fine?

I need a solution quickly. Thanks.

Player Streaming Error

Using Jamroom

Ok. The "Use Media Keys" is set to yes. I have discovered that when I upload mp3 files it streams fine. However, the problem is when I upload a .wav file. When .wav files are uploaded, the song does not stream when play is pressed. Instead, the song downloads.

It must be some setting for .wav files that I have not set correctly.

Please advise.
updated by @kish09: 10/12/14 11:44:54AM

Player Streaming Error

Using Jamroom

Greetings Brian,

I have gone to the "Media settings"and "Quota Settings Media Tab" sections "Media Access" and "Media Support". What is the specific entry on those pages where I can check the "Play keys"?

Player Streaming Error

Using Jamroom

OK, I am willing to hire someone from your team to do the custom skin. I am ready for this immediately.

Player Streaming Error

Using Jamroom

1. How do I check that play keys are enabled?
2. Also, I want to upgrade to Jamroom 5. Do I simply buy the upgrade and wait for your staff to contact me? My site is currently 65GB.

Player Streaming Error

Using Jamroom

The music player on my website www.movementunes.com is currently not working properly. I have not had these following problems with the player in the past:

1. When artists upload songs, the music does not play back for example, half of the songs on this artist's page: http://movementunes.com/NERUKHI/

2. And as of today a new artist has uploaded songs and when I am logged in as admin, instead of playing, the songs would download. When not logged in as admin, when I press play the message is "Error: Your account does not have the proper permission to download this file!" See here: http://movementunes.com/Poet_Deep/

I have tried deleting and re-uploading files to no avail. I have called my hosting provider, Godaddy, and there have been no file system changes. I am running php5.

Please advise.
updated by @kish09: 12/29/14 09:14:37AM