Forum Activity for @sk1

SK1
@sk1
11/16/13 05:21:31PM
44 posts

How can I get a read access to my tickets that I created & resolved when I had Jamroom4 PaidSupport


Using Jamroom

I see the support tickets link & Under that I can see the link to read old tickets, but it is saying my subscription expired. So it looks like the subscription on the archive site needs to be updated based on the subscription I purchased on your new site
SK1
@sk1
11/16/13 04:31:58PM
44 posts

How can I get a read access to my tickets that I created & resolved when I had Jamroom4 PaidSupport


Using Jamroom

I accessed the old tickets successfully.
I also just paid for the VIP subscription. However I am not seing any link to create a new ticket. Do you need to do any update to give me access to the link to create new tickets for my JR4 site issues?
SK1
@sk1
11/16/13 08:24:18AM
44 posts

How can I get a read access to my tickets that I created & resolved when I had Jamroom4 PaidSupport


Using Jamroom

Brian & Team,
Over last 3 years, I have purchased the PAID SUPPORT for JAMROOM4 ( on & off). As result I had a lot of tickets that you guys resolved. I normally often go back & read those whenever I have issues to see what was the resolution.
1) With this migration I can't figure out how to get read access to to those tickets even though I logged in. Can you please show me how to get access to those?

2) I stillwould like to purchase support for fixing few issues on my Jamroom4 site. What is the link to purchase support for JR4 ?

Thanks
updated by @sk1: 12/29/14 09:14:37AM
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