Forum Activity for @dazed

Audio Counts

Using Jamroom

http://www.mixposure.com/saturated/audio/18529/200-dollars - that has had a lot of FB plays and my testing was on it. Over the last 4 days it has had 2 plays appear and it has been played by many people.

Appreciate the help Brian

support module

Using Jamroom

I like the support module. Great job and glad you guys opened this one up. Paul's old module was superb so this will come in handy.

1. the open ticket row is displaying in yellow - see screen shot.
2. I have a quota set with browse access off. As an admin I opened a test ticket and this profile can view the ticket. should the quota only be able to see their own tickets?
3. also what is the admin link to the module? I have a different menu system in place. Is it site.com/ticket/browse/open

4. Based on the above, who is sent emails upon ticket changes and what setting is driving the emails?

updated by @dazed: 11/29/14 11:59:33AM

New - Support Tickets Module

Announcements

grabbing it now

Audio Counts

Using Jamroom

Brian I removed the override files several hours ago so it is all JR. I did plays immediately after on a few different browsers and no play counts updated on the artist page.

any ideas?

Audio Counts

Using Jamroom

Will do but in my testing I need to know when the count is updated. Is there a job I run to update it or is it immediate?

What I meant was a small majority of plays are from the nate player. The rest are jr like newest songs, Fb player and other Jr links.
updated by @dazed: 10/11/14 11:04:06AM

Audio Counts

Using Jamroom

ok not sure if that is it. The plays are coming from FB also as well as directly from JR audio play links and yet they are not incrementing. I can remove all of Nate's stuff (not happy with it anyway) and go back to JR core code and we will see what happens.

thanks again

Audio Counts

Using Jamroom

Thanks Brian. You have my login info if you need it.

Audio Counts

Using Jamroom

I am actually testing with Mac and Win 8. I ran an integrity check and no updates.

Audio Counts

Using Jamroom

Hey Michael!

I have an artist who has been at 11 plays on a tune and I have streamed it and no change. So I am guessing it is across the board.

What is a play count? 10 seconds worth play, 30 seconds or the whole song?

I have tried all of the above yesterday and no updates. He has been at 11 plays for more than 2 days.

In JR4 when this happened we had a job that ran that would rerun the play counts stats and that usually fixed everything.

Any ideas?

New - Support Tickets Module

Announcements

Great job guys!