Forum Activity for @musamensa

Audio upload issues

Installation and Configuration

solomon] fixed 1 audio items missing audio_file_track key

Audio upload issues

Installation and Configuration

ok so I just had a look on the datastotre for the audio files and I noticed that {audio_active: off} so I changed it to {audio_active:on} and the issue has been resolved. How can I make change the default settings? Thanks again

Audio upload issues

Installation and Configuration

All audio files upload gets stuck at the " This audio file is currently being processed and will appear here when complete. " stage. However, the audio file is downloadable and can be streamed when added to playlist player.


updated by @musamensa: 09/24/19 10:26:33PM

Site down after Upgrade to 6.3.1b2 and changing active skin

Installation and Configuration


we also noticed that while performing integrity check it would not complete the process and show successful but rather always stop at optimizing table: jr_jrchat_message

Thanks for your usual support
updated by @musamensa: 10/17/19 10:05:00PM

Memory Cache : functions are missing

Installation and Configuration

Ok so i did nothing and the admin section was restored it must have been a delay in clearing the cache . thanks

Memory Cache : functions are missing

Installation and Configuration

ok, i just cleared my caches manually and it did not solve the problem instead my admin skin is all broken up . what next should I try ?

Memory Cache : functions are missing

Installation and Configuration

Thanks I got that activated but I still have the same issues as before, I cant even clear caches or perform integrity checks .

Memory Cache : functions are missing

Installation and Configuration

I will surely do that but it was fine a few month back.

Memory Cache : functions are missing

Installation and Configuration

Hello,
I have been having issues with updates from the market place, when click on the update button is shows the loading animation and nothing happens after that. I also noticed that when i try to rate items , post a comment or like an item I get the following messages .

an error was encountered saving the like - please try again

Error communicating with server - please try again ( error for comments )

so I decided to do some troubleshooting and noticed that under system check the memory cache result had the 'functions are missing' are a red light.

Please kindly advice.
Thanks
updated by @musamensa: 11/01/18 05:59:36PM

Dashboard issues

Jamroom Developers

No not at all (should i be ) ? I am getting a steady 1 on the dashboard even when i have tons of visits on the users online tab.