Forum Activity for @ukdenny

New Issue With Video

Installation and Configuration

I have uploaded a video file of 18MB and that was okay.
The file that isn't okay plays okay on my computer when I click it its 46.3MB but wont work, I converted it to flv and it still wont work on my site.

New Issue With Video

Installation and Configuration

Response from Hosting Company
Hello,
Thank you for your patience up until now.
We have performed some tests by uploading the file that you have provided and monitoring your application's error and activity logs.
However, after a long period of time neither any error message was generated, nor the file has been fully processed.
Considering this, it is highly advisable for you to contact the vendors of the script, which as far as we understand, you already have, so they can provide you with some insights on the situation.
We will leave this ticket's status to ACR (Awaiting Client's Response) so you can update us anytime in case there is a specific setting we need to modify on our end.
We will be looking forward to your reply.
Kind Regards,
William Kan
Genius Support Team
TMDHosting.com

New Issue With Video

Installation and Configuration

I have an issue with the video module.
I can upload and convert a video of around 19Mb okay but cannot do the same with one that is 46MB the latter will not convert (it's MP4 and have tried same in flv) just get the message it will show when complete. I have had the host check everything and they say they have no issues with the server. The upload limit is set at 128MB
Could anyone know what the problem is please.
updated by @ukdenny: 09/21/18 05:34:01AM

How do The Newest Artists/Members get added to the index page on Projam 5

Design and Skin Customization

Projam5 Light

How do The Newest Artists/Members get added to the index page on Projam 5

Design and Skin Customization

I cannot see how these profiles get added to the space provided on the index page. Could someone explain please.
updated by @ukdenny: 09/20/18 04:32:38AM

cannot access data or users after migration

Installation and Configuration

I have now reinstalled Jamroom with a blank DB, updated all modules, system check is fine.
So, Do I now change the config file to the DB that has all the info from previous Jamroom?
Do I upload the previous data from the old Jamroom to the new Jamroom Data?

cannot access data or users after migration

Installation and Configuration

Oh dear, I copied all from the downloaded files on the previous server. Migrated database, updated config file but could not access site to update modules and skins from market place because I just get a white screen.
So, should I download from jamroom then use the database I have imported but change the config.php first, then upload the data from old site to the data file in the new one?

cannot access data or users after migration

Installation and Configuration

Thank you Paul, I will start it all again.

cannot access data or users after migration

Installation and Configuration

Douglas - The site is justcountry.co.uk
I created another profile apart from the admin account. Now what is showing in AUDIO all the music files and jpegs that should display but they are no longer allocated to profiles only 2 users show in the quota browser instead of around 7 0r 8

cannot access data or users after migration

Installation and Configuration

I installed a new site buy downloading from jamroom
Then I changed the config file details to the previously installed database after importing the old sql.
Then I re-installed the modules from the market place from within the site.
Ran integrity
Than I uploaded the data files by ftp from the previously downloaded site.
Ran Integrity