Forum Activity for @ukdenny

New Issue With Video

Installation and Configuration

Hello Michael, sorry I thought you would have a download option. I have.
I have put the file on my server and you could ftp it but I donot want to put login details on this forum, could I email details to you?
I do not have drop box as I didn't really use it and didn't want to pay for something not used.

New Issue With Video

Installation and Configuration

Thank you Michael, could you download it fromn Youtube?Howard Salmon Wishy Washy Woman official music video.mp4

New Issue With Video

Installation and Configuration

Activity log after 3 tries:-
06/20/18 12:31:31PM
IP Address 139.162.206.56
URL /user/login
Memory 16MB
Data
Array
(
[file_name] => video_file
[quota_id] => 3
[profile_id] => 6
[item_id] => 14
[screenshot] => 1
[sample] =>
[sample_length] => 60
[create_flash] => on
[max_workers] => 1
[__queue_worker_timeout] => 14400
[queue_id] => 2756
[queue_name] => video_conversions
[queue_system_id] =>
[queue_created] => 1529491189
[queue_module] => jrVideo
[queue_worker] => 220058
[queue_started] => 1529494291
[queue_expires] => 1529508691
[queue_sleep] => 1529494291
[queue_count] => 3
[queue_item_id] => 14
[queue_status] =>
[queue_note] =>
)
Does this info help at all?

New Issue With Video

Installation and Configuration

I just tried a different one bit bigger 61.5MB it loads up then after a while goes to the 'will appear here page'
but never does
This video file is currently being processed and will appear here when complete.

New Issue With Video

Installation and Configuration

I have uploaded a video file of 18MB and that was okay.
The file that isn't okay plays okay on my computer when I click it its 46.3MB but wont work, I converted it to flv and it still wont work on my site.

New Issue With Video

Installation and Configuration

Response from Hosting Company
Hello,
Thank you for your patience up until now.
We have performed some tests by uploading the file that you have provided and monitoring your application's error and activity logs.
However, after a long period of time neither any error message was generated, nor the file has been fully processed.
Considering this, it is highly advisable for you to contact the vendors of the script, which as far as we understand, you already have, so they can provide you with some insights on the situation.
We will leave this ticket's status to ACR (Awaiting Client's Response) so you can update us anytime in case there is a specific setting we need to modify on our end.
We will be looking forward to your reply.
Kind Regards,
William Kan
Genius Support Team
TMDHosting.com

New Issue With Video

Installation and Configuration

I have an issue with the video module.
I can upload and convert a video of around 19Mb okay but cannot do the same with one that is 46MB the latter will not convert (it's MP4 and have tried same in flv) just get the message it will show when complete. I have had the host check everything and they say they have no issues with the server. The upload limit is set at 128MB
Could anyone know what the problem is please.
updated by @ukdenny: 09/21/18 05:34:01AM

How do The Newest Artists/Members get added to the index page on Projam 5

Design and Skin Customization

Projam5 Light

How do The Newest Artists/Members get added to the index page on Projam 5

Design and Skin Customization

I cannot see how these profiles get added to the space provided on the index page. Could someone explain please.
updated by @ukdenny: 09/20/18 04:32:38AM

cannot access data or users after migration

Installation and Configuration

I have now reinstalled Jamroom with a blank DB, updated all modules, system check is fine.
So, Do I now change the config file to the DB that has all the info from previous Jamroom?
Do I upload the previous data from the old Jamroom to the new Jamroom Data?