New Issue With Video
Installation and Configuration
That information is wrong. That was the previous server.
My hosting account is with https://www.tmdhosting.com/
Forum Activity for @ukdenny
New Issue With Video
Installation and Configuration
I have now decided to disable the video module.
I have deleted you test account Michael.
I only recently joined my host because the previous host wouldn't enable symlink. I paid 2 years in advance so don't want to pay min $39 a month more when it would be hard at this time to recoup.
Just one point though, why would the server.jpg show 'Litespeed' and the hosting company confirm I am not hosted on litespeed? but Apache web server with Apache mod_lsapi enabled..
New Issue With Video
Installation and Configuration
The Hosting Company reply:-
Hello,
Thank you for the update.
Please note the server "uk11.tmd.cloud" where your hosting account is residing is not using LiteSpeed server, but Apache web server with Apache mod_lsapi enabled. Please forward this information to your software vendor and ask them if they require more server-related information to confirm the server does not use the LiteSpeed server.
We have servers powered by LiteSpeed indeed, but the very same where your hosting account is residing does not have such.
We will be looking forward to your reply.
New Issue With Video
Installation and Configuration
After it tried 3 times to convert video this is the performance check to compare with above
New Issue With Video
Installation and Configuration
the url is justcountry.co.uk
I will take it out of maintenance mode so that you can register and log in
New Issue With Video
Installation and Configuration
My hosting company again have replied on this issue:-
We have monitored your application, and we have not noticed any spikes in resource consumption, which would indicate that your hosting package is unable to handle your website.
Moreover, we have increased the PHP parameters of your hosting account so they can accommodate the uploading of larger files.
Considerin this, we can reassure you that your hosting environment is not responsible for the currently experienced issue.
It would be advisable to further discuss this with the application's developer, so he can assist you in locating the issue.
Please do not hesitate to update us if we can provide you with any additional information or assistance.
New Issue With Video
Installation and Configuration
Michael, I sent as you requested to support but a return mail wants a subscription so I think in view of this I will just disable the video module, because there will be no guarantee the module will work correctly for me.
Thanks.
New Issue With Video
Installation and Configuration
I didn't realise the details would be xxx. I have now sent to support.jamroom.net as requested
