Forum Activity for @ukdenny

ukdenny
@ukdenny
06/22/18 01:41:44AM
304 posts

New Issue With Video


Installation and Configuration

the url is justcountry.co.uk
I will take it out of maintenance mode so that you can register and log in
ukdenny
@ukdenny
06/22/18 01:16:07AM
304 posts

New Issue With Video


Installation and Configuration

My hosting company again have replied on this issue:-
We have monitored your application, and we have not noticed any spikes in resource consumption, which would indicate that your hosting package is unable to handle your website.
Moreover, we have increased the PHP parameters of your hosting account so they can accommodate the uploading of larger files.
Considerin this, we can reassure you that your hosting environment is not responsible for the currently experienced issue.
It would be advisable to further discuss this with the application's developer, so he can assist you in locating the issue.
Please do not hesitate to update us if we can provide you with any additional information or assistance.
ukdenny
@ukdenny
06/21/18 11:39:18AM
304 posts

New Issue With Video


Installation and Configuration

Michael, I sent as you requested to support but a return mail wants a subscription so I think in view of this I will just disable the video module, because there will be no guarantee the module will work correctly for me.
Thanks.
ukdenny
@ukdenny
06/21/18 11:28:08AM
304 posts

New Issue With Video


Installation and Configuration

I didn't realise the details would be xxx. I have now sent to support.jamroom.net as requested
ukdenny
@ukdenny
06/21/18 01:17:12AM
304 posts

New Issue With Video


Installation and Configuration

Hello Michael, sorry I thought you would have a download option. I have.
I have put the file on my server and you could ftp it but I donot want to put login details on this forum, could I email details to you?
I do not have drop box as I didn't really use it and didn't want to pay for something not used.
ukdenny
@ukdenny
06/20/18 04:57:03AM
304 posts

New Issue With Video


Installation and Configuration

Activity log after 3 tries:-
06/20/18 12:31:31PM
IP Address 139.162.206.56
URL /user/login
Memory 16MB
Data
Array
(
[file_name] => video_file
[quota_id] => 3
[profile_id] => 6
[item_id] => 14
[screenshot] => 1
[sample] =>
[sample_length] => 60
[create_flash] => on
[max_workers] => 1
[__queue_worker_timeout] => 14400
[queue_id] => 2756
[queue_name] => video_conversions
[queue_system_id] =>
[queue_created] => 1529491189
[queue_module] => jrVideo
[queue_worker] => 220058
[queue_started] => 1529494291
[queue_expires] => 1529508691
[queue_sleep] => 1529494291
[queue_count] => 3
[queue_item_id] => 14
[queue_status] =>
[queue_note] =>
)
Does this info help at all?
ukdenny
@ukdenny
06/20/18 03:52:15AM
304 posts

New Issue With Video


Installation and Configuration

I just tried a different one bit bigger 61.5MB it loads up then after a while goes to the 'will appear here page'
but never does
This video file is currently being processed and will appear here when complete.
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