Forum Activity for @annush

Updates NOT Updating

Using Jamroom

Hi, it's been 7 months I'm having this problem. It was suggested by Jamroom that the problem was disc space. We have been in contact with our provider and they sent us this report to pass on to Jamroom hopefully it may help - They say we are using only 10% of disc space and they give a link to their findings
"You have no problems with disk space.

When trying to update in the browser, a 500 error appears in the Developer Tools:
https://gyazo.com/e741efaa4cdf8808ca5c192593a70007

Can you ask the developer about this error?"
https://gyazo.com/e741efaa4cdf8808ca5c192593a70007
Thank You
updated by @annush: 10/21/24 06:55:15AM

Updates Not Updating

Using Jamroom

Hi,
I Presume for you to say our Disk is full you now that it is. We do not dispute this as we don't know, so if it is full at the Jamroom end then please tell us and what it cost as we sincerely are not aware of this. As said before it's been showing 95% for years. Please help us get this right so we can move on. Thank You,
Annush

Updates Not Updating

Using Jamroom

Hi,
Are you referring to a Disk we have with Jamroom, if we have, or where the platform is hosted? Where the Platform is hosted we have lot's of space. The JPG attached showing 95% usage has been like that ever since we bought Jamroom.
Thank you

Updates Not Updating

Using Jamroom

Hi, I wrote 2wks ago regarding updates. I get them nearly every day (JPG) and I'm trying to Update but they don't. I've checked my licence and done integrity checks, and cache and nothing is happening. Please, is there anything else I can do to move on? I'm using skin E2
Thank you
Kim

Updates Not Updating

Using Jamroom

Hi, The latest instalments of updates are not installing - using E2
Thank You
updated by @annush: 04/05/24 06:46:26PM

How to Change my Main Header

Design and Skin Customization

Thanks,finally got it to work.

How to Change my Main Header

Design and Skin Customization

We've tried just about all we can - it just doesn't allow us to even go back, update or even integrity check. Is there another way to change the skin? Thank You.

How to Change my Main Header

Design and Skin Customization

Hi, here is an update to my above post:
We found and replaced mentions of the old link in all DB tables, the problem is still here. Is there any other place to check - integrity check and reset cash doesn't work -Thanks

How to Change my Main Header

Design and Skin Customization

Hi, we found the links to the old name in db tables you have mentioned, thank you for direction, nevertheless, problem is still there, we can't reset cash, do integrity check and repair the tables as well as load media and update core, thank you

How to Change my Main Header

Design and Skin Customization

HI, I've changed the domain name of my site and now have a problem with anything from uploading new images to running integrity check of clean the cash. I've changed the name of the sire in config file, where else do I need to change it?