Forum Activity for @nellyslideguitar

nellyslideguitar
@nellyslideguitar
01/05/15 06:16:52PM
9 posts

Error message on website, can't even log in.


Using Jamroom

Turns out these items in the Server database had been deleted: 'jruser_item_key' and 'jraudio_item_key' . Server said I've got to reload the site,which will blank all data.
Is there anyway of recovering members details,which file are they stored in ? and how do i reload them ?
bear in mind I can't log in
nellyslideguitar
@nellyslideguitar
01/05/15 11:47:57AM
9 posts

Error message on website, can't even log in.


Using Jamroom

Thanx for your response,I was hoping it might be an easy fix,as I'm a novice. I had a look in the cPanel, when i select the error items,'jraudio_item_key_' and 'jruser_item_key' from the tables list it says it doesn't exist !! As i said i've changed nothing.
nellyslideguitar
@nellyslideguitar
01/05/15 09:52:39AM
9 posts

Error message on website, can't even log in.


Using Jamroom

I have an error message on my website.
On my home page the website header loads,but thats all.
CRI: Query Error: Table 'andyniel_nels.jr_jraudio_item_key' doesn't exist

I can't log in either,when i enter password it says
Query Error: Table 'andyniel_nels.jr_jruser_item_key' doesn't exist

I haven't changed any settings in months,the errors started 24.12.14
updated by @nellyslideguitar: 02/13/15 11:47:42PM
nellyslideguitar
@nellyslideguitar
05/21/14 09:28:52AM
9 posts

download problems


Using Jamroom

Have just set up test accounts in 'sandbox' paypal,what details do I need to send to you,so you can test?
cause theres a lotta details...do you need the personal and business?
Then I can mail them to you now at support@jamroom,
thanx guys ! Nelly
updated by @nellyslideguitar: 05/21/14 09:32:46AM
nellyslideguitar
@nellyslideguitar
05/14/14 08:28:11PM
9 posts

Setting up website, got new solo package,couple queries about editing the home page


Installation and Configuration

Really sorry to go on,thanx for all help and time...been really hard trying set up website (taken weeks) been at it for 4 days trying to configure the jamroom modules.We've spent hours looking in you tube,inside foxycart and jamroom for instuctions!....but nowhere can we find how to set-up/edit cart !!!

Do we have to group tracks (make a bundle),in Foxybundle, so people can buy whole album,instead of seperate track (though this is great, having the option). If so, hows it done,and where? then sites up and running .,so excited !!
Nelly
nellyslideguitar
@nellyslideguitar
05/14/14 03:36:11PM
9 posts

Setting up website, got new solo package,couple queries about editing the home page


Installation and Configuration

got the foxycart bundle,the single tracks are up,we've got then saved an album.the individual track are there for sale(paypal module) how do we bundle tracks to sell as an album...been trying for 6 hours! can anyone help please.
nellyslideguitar
@nellyslideguitar
05/14/14 10:48:14AM
9 posts

Setting up website, got new solo package,couple queries about editing the home page


Installation and Configuration

just about got the site up,bought the cart bundle earlier, we've loaded the tracks in,how do you change/set the clip length,in audio player(at moment its 5 secs),and how do you put buy now button beside album section,and also in front page by audio player???
nellyslideguitar
@nellyslideguitar
05/13/14 02:50:46PM
9 posts

Setting up website, got new solo package,couple queries about editing the home page


Installation and Configuration

thanx for your reply!!Can you tell me how and where i change the css settings.got no money at mo for other modules , gotta buy cart bundle in morn,tried earlier ,not enough funds in bank!! I see what you mean bout you tube -it was the timeline, been a long day got bit confused!!!
The video thang i asked about,was the recent videos section(can i upload recent vids on solo bundle ? if so how ,and where is it done.please can you navigate me e.g. system-picture-file-folder type thang.bit green to all this,taken me weeks to launch this site,Had nightmare with server and jamroom warez.keen to get site up and working properly. yours excitedly Nelly
nellyslideguitar
@nellyslideguitar
05/12/14 06:03:03PM
9 posts

Setting up website, got new solo package,couple queries about editing the home page


Installation and Configuration

Just setting up new site using solo artist package+you tube module.have loaded videos into you-tube video section.The video thumbnail appear on home page,but blank inside boxes.How do you get them working?
Also there is a recent video section on home page,(where u can clik)-should there be a video here on home page? its also blank?
Finally,how do you put a photo as wallpaper on the home page,want to keep the black screen,but overlay a photo or photos in opaque-transparent?
Can give navigate me! to these settings,as I'm new to all this!!
Must just say this software looks great,and look forward to learning it....thanx guys. nelly
updated by @nellyslideguitar: 06/14/14 06:40:18PM