Forum Activity for @starone

Update On Custom Metatags

Design and Skin Customization

I am glad someone is having the same problem that I am. I added into my header_menu_desktop.tpl a banner display that uses the admin gallery to define the images and links. The OG:image property always picks up on the banner image. There must be a way to insert overriding meta_tag info for pages. This is a serious problem since my artists are constantly sharing pages and most of the open graph info does not display properly in their Facebook posts.

After a user purchases a download they are returned to the site without a way to download

Installation and Configuration

Sent you an email with the details

After a user purchases a download they are returned to the site without a way to download

Installation and Configuration

Done.. So I need to give you my details for the admin on Jamroom and Foxycart then?

After a user purchases a download they are returned to the site without a way to download

Installation and Configuration

I just tested it myself and it just returns me to the artists list page and that's it. I will sign up for the support now
updated by @starone: 07/30/14 08:11:57AM

After a user purchases a download they are returned to the site without a way to download

Installation and Configuration

My customer said that she paid but was never given an option to download the files. She did receive two email receipts but no link to download. I never found her account in the user list either so apparently she did not have an account created for her. This is a serious problem and I need to figure this out a.s.a.p. Is there anyway I can get someone to help me out on this? I am more than willing to pay for the help on this one. Thanks!

After a user purchases a download they are returned to the site without a way to download

Installation and Configuration

A logged out customer just made a purchase of 8 songs. I received notification from Authorize that a purchase was made and the amount. I logged into my Foxy Cart account and saw the transaction details. When checking out the artist account that sold the downloads there was no transactions recorded. I emailed the customer to see if they were able to download their songs but have not heard back as of yet. How can I verify that the downloads were successful?

After a user purchases a download they are returned to the site without a way to download

Installation and Configuration

Thanks I appreciate it

After a user purchases a download they are returned to the site without a way to download

Installation and Configuration

Is this because I was logged in as admin and that's why it did not work that way?

After a user purchases a download they are returned to the site without a way to download

Installation and Configuration

Another thing I noticed.. I test a purchase from an artist but when I checked his payments tab it showed no sale for the song.

After a user purchases a download they are returned to the site without a way to download

Installation and Configuration

But these uses do not have accounts they are just fans because my jamroom site is setup for my record label and my only users are the artists. Do the fans have to have an account to purchase music?