Forum Activity for @noahatarvixe

My site is loading slowly - what can I do?

Using Jamroom

Hi Torben,

I am very sorry that I did not see your post sooner. I was not able to locate your account from the information provided. Can you send me your username at noah [@] arvixe [.] com? I would like to look into your account.

Thank you

Error Resource Limit Reached Frequently on Arvixe

Jamroom Hosting

Hi Ekwe,

If you could e-mail me your ticket number at noah[@]arvixe[.]com I will be glad to look into the issue for you.

Regards,

Arvixe

Jamroom Hosting

Hi Boplive,

Can you update your post so that it doesn't have the table information in it (it shows your user name) or if a moderator sees this can they? I was able to locate your account and see that a tech has recently updated your ticket. I will be e-mailing you for more information.

Regards.

Arvixe

Jamroom Hosting

Hi Blindmime,

I updated the e-mail you sent me. Unfortunately I was out when it occurred. Please update me and we can work on getting any issues current or past resolved.

The drive is 2TB and we keep a close eye on it to make sure it does not reach a limit that would make it unusable. I can't make a comment on the load (as it is low now) but if you were using your control panel to view it, it is suppose to show your usage not the server.

Arvixe

Jamroom Hosting

HI Blindmime,

Thank you. We will be looking into this.

Arvixe

Jamroom Hosting

Hi Blindmime,

Can you send me the full error log?

Thanks,

Arvixe

Jamroom Hosting

Hi Blindmime,

I have our techs looking to see what happened with the FTP and did send you a follow up e-mail yesterday to see what the actual error code was. Thanks.

Regards,

Arvixe

Jamroom Hosting

Hi Blindmine,

If you could test the FTP now and let me know if you have anymore issues.

Thank you.

Arvixe

Jamroom Hosting

Hi Blindmine,

Yes we will. Any plan purchased through Arvixe will be prorated when there is an upgrade. I will also be making sure that your FTP issue is followed up on.

Regards,

Arvixe

Jamroom Hosting

Hi blindmime,

I just wanted to follow up with you because I had not heard back from you via e-mail yet. Please let me know if you are still having issues and I will be happy to help.

Regards,