Forum Activity for @paatie

Audio is not streaming

Using Jamroom

I noticed that PHP-FPM was not enabled on the host that I moved the site from, so after disabling it on the server and did a site repair with repair.php the site started working. But what's still amazing is that the site worked for at least 2 days after the move before it stopped working.

I'm still having fingers crossed that it will stop again after sometime which could prove that the problem was not PHP-FPM

Audio is not streaming

Using Jamroom

I fixed the problem. It was PHP-FPM module on the Cpanel/WHM install that was causing the problems with the site. I removed the PHP-FPM on the site and configured the php.ini file directly on the default php install.

Audio is not streaming

Using Jamroom

I have double checked all the requirements are enabled.

Audio is not streaming

Using Jamroom

Hi Michael,

The server is an Amazon EC2 server on a basic account so, basically I'm on my own there is not point of contact. I will go through the guides and see if they help.

Thanks

Audio is not streaming

Using Jamroom

Hi Michael

I was looking in the wrong place for the apache logs. Please see the attached file, there definitely are some errors on the server side.

Audio is not streaming

Using Jamroom

Hi Michael

There are no apache errors on the server. I think the problem is related to the site because I have copied the site to a different server but still no joy. either there are corrupt files or something, of which I need help o how to fix this.

Audio is not streaming

Using Jamroom

I have checked cpanel error logs see the file attached. Hopefully it will give a clue, I will still keep looking on other logs if there is anything relating to the site.

Audio is not streaming

Using Jamroom

@michael yes I do have access to the server logs via cpanel and command terminal, where exactly I should check?

Audio is not streaming

Using Jamroom

Hi Michael

As indicated before, I have no custom java scripts installed on the site. I have already tried reloading the audio module using the marketplace tools but it didn't fix the problem

Audio is not streaming

Using Jamroom

Nothing new has been added on the site. I have no third party at all on the site is just pure JR modules only.