Forum Activity for @michael

Watermark uploaded & setup but not playing on the site

Design and Skin Customization

Site is back online now. This looks like the config.php file was changed to use the wrong database and password. Seams unrelated to watermark module.

Watermark uploaded & setup but not playing on the site

Design and Skin Customization

did you make any changes to config.php?

My test email failed - how can I find the source of this problem?

Using Jamroom

Your server has been changed over to our mailgun account. See if its all working for you now.

My test email failed - how can I find the source of this problem?

Using Jamroom

Probably the issue is the changes at mailgun. About 3 months ago you probably started getting invoices from them each month for maybe $0.80 for emails.

they removed their free tier which included 10,000 emails for free and email aliases.

I can see your server is still setup with an mailgun key:
https://www.jamroom.net/researchcooperative/hosting/server_config/37

This means you're running on your own mailgun account. We've just built a system to get around this: What we've built is a way for you to run off of our mailgun account. We pay the $30 per month so that routing can be enabled.

If you'd like to be moved over to this new system we can delete your mailgun key from your account and you can use ours if you like.

ADVANTAGES:
* no fixed monthly fee

DISADVANTAGES:
* per 1000 emails are slightly higher than if you had your own mailgun account

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Email Delivery

Jamroom Hosting uses Mailgun for all email delivery.

The first 1,000 emails sent or received each month are free - additional email is charged at a rate of $1 per thousand sent or received.

You can also use your own Mailgun plan if you wish - contact support and we can set you up.
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https://www.jamroom.net/hosting


You WILL need to re-setup each of the email aliases again after I remove the mailgun api key though, so make sure you keep a record of the aliases you have.

Watermark uploaded & setup but not playing on the site

Design and Skin Customization

watermarks are only going to be added to new songs. If you want to add a watermark to existing songs go to:
ACP -> SITE -> AUDIO WATERMARK -> TOOLS -> REPROCESS AUDIO FILES

Embedding video

Using Jamroom

Make sure you have the jrYouTube module installed, it doesnt look like you do.

Embedding video

Using Jamroom

Whats the URL on your where we can see that URL embedded? Send it to support email if you dont want to list it here.

Embedding video

Using Jamroom

Check
ACP -> MODULES -> CORE -> SYSTEM CORE -> TOOLS -> SYSTEM CHECK

The system function that goes and gets that info is called 'curl' and if that isn't available then the module will have issues.

Charts acting strange after 6.5 Upgrade

Using Jamroom

Take a look in your jr_jrcharts_history table and make sure you have data for every day.

If your data jumps days like this:
20200626
20200621
20200617
20200616
20200615
20200605

Then the data is not being recorded and that will be the issue.
20200526

updates alert

Using Jamroom

You'd need to create a system integration with whatever piece of software the plugins are used. Which is probably not jamroom.