Forum Activity for @michael

michael
@michael
07/16/20 10:18:12PM
7,719 posts

Trying to help my member with his problem...
Using Jamroom

Thanks for giving us the exact wording: "You do not have permission to access this server"

That wording appears in 5 locations in jamroom, 4 of them are in the jrBanned module and 1 is in jrUser.

in jrUser its a check for banned 'bot's that are banned via that jrBanned module, so all those messages are related to something setup in
DASHBOARD -> ADMIN -> BANNED ITEMS

Take a look at what you've got setup there and see if anything could match the user your interested in.
michael
@michael
07/08/20 05:20:41AM
7,719 posts

My test email failed - how can I find the source of this problem?
Using Jamroom

Nice one. Thanks for the update, I was running out of locations to check.

Yes there are privacy concerns, and yes it is possible for any of the JR staff to check the logs and see what emails go through your account. But since email is inherently insecure these concerns should register as no higher than google reading your mail, your internet service provider reading your mail, mailgun reading your mail.

Mail is not secure just by its nature. You can setup encryption but that involves sending the recipient a key in advance that syncs with your email client. Nobody does that. most just know not to put credit card details or sensitive data in emails.

If you're concerned about login info, turn on the Two Factor Authenitcation module that sends you an email every time you login.
michael
@michael
07/05/20 11:42:04PM
7,719 posts

Install error
Genosis

This is the contents of the .htaccess file:
# Jamroom Apache .htaccess file
DirectoryIndex modules/jrCore/router.php

Options +FollowSymLinks -MultiViews -Indexes

# Headers
<IfModule mod_headers.c>
Header unset ETag
Header always set X-Content-Type-Options nosniff
Header always set X-XSS-Protection "1; mode=block"
FileETag None
# Expires for CSS, JS and Images
<FilesMatch ".(ico|jpg|jpeg|png|gif|js|css|swf)$">
Header set Expires "Thu, 15 Apr 2022 20:00:00 GMT"
</FilesMatch>
</IfModule>

# Compress everything we can
<IfModule mod_filter.c>
AddOutputFilterByType DEFLATE text/html text/plain text/xml text/css text/javascript text/javascript-x application/javascript
</IfModule>

# All requests through the router
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteRule ^modules/.*\.tpl$ - [F,L,NC]
RewriteRule ^skins/.*\.tpl$ - [F,L,NC]
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-l
RewriteRule ^(.*)$ modules/jrCore/router.php?_uri=$1 [NC,L]
</IfModule>
michael
@michael
07/05/20 11:31:48PM
7,719 posts

Install error
Genosis

files that begin with a . are often hidden, make sure you un-hide the files before uploading.
michael
@michael
07/05/20 07:14:49PM
7,719 posts

Up to date document to guide me cloning my JR site1 into site2
Jamroom Hosting

You have a mailgun api key attached to your server. Do you need a separate mailgun account or would you like to use ours?

about 3 months ago mailgun changed their services and removed the free plan, up until then everyone needed to get an API key from them to send emails from jamroom hosting. After they started charging we setup a system to allow anyone on jamroom hosting to use our API key.

The simplest thing to do is get me to remove the key from your server, then delete your mail gun account.

If you would like me to remove the key, let me know.

You WILL need to re-setup any email aliases that you are using.

The ones you have setup are here:
https://www.jamroom.net/sk1/hosting/domain_aliases/428/id=1593

Otherwise check your mailgun account and see if there are any error messages there, probably they just want you to pay money. Its about $30 a month to have aliases setup through mailgun now. :(
michael
@michael
07/04/20 06:49:24PM
7,719 posts

Charts acting strange after 6.5 Upgrade
Using Jamroom

That tells me nothing, its just output. Where you need to look is jr_jrcharts_history table and make sure that every date has an entry. They won't have. That's the cause of your issue. Your site is for some reason not recording data every day.

Thats the issue that needs fixing, but since its not happening for everyone, just some, its hard to identify.
michael
@michael
07/04/20 06:19:39PM
7,719 posts

My test email failed - how can I find the source of this problem?
Using Jamroom

Can you delete your mailgun account, or delete all the sites from your mailgun account please. Could be that having the same domain registered at 2 mailgun accounts causes issues.
michael
@michael
07/04/20 06:16:58PM
7,719 posts

Charts acting strange after 6.5 Upgrade
Using Jamroom

All things point to jr_jrcharts_history. If there is no data for a date, then all days get used.

The data should be being recorded if even 1 visitor happens to the site, even if its a search engine bot, just something to kick off the daily_maintenance function.
michael
@michael
07/04/20 06:12:05PM
7,719 posts

Up to date document to guide me cloning my JR site1 into site2
Jamroom Hosting

I'll get that fixed. When you cant access the ACP you can still run an integrity check by renaming repair.php.html to repair.php.

I forgot to rename it back. It will be fixed in 5 min.

--edit--
should be gone now.
updated by @michael: 07/04/20 06:14:04PM
michael
@michael
07/04/20 06:11:02PM
7,719 posts

Watermark uploaded & setup but not playing on the site
Design and Skin Customization

nope, couldn't be caused by that. Its something I've never seen before, the connection credentials to access the site changed. The only way that makes sense to me is FTP adjustment of the config.php file. In order to fix it I needed to use root credentials to access the database and give it back the password that was set for your account. Mystery.

Its working now.
  51