Forum Activity for @michael

Can I edit the url for my forum category?

Using Jamroom

These all go to the exact same place: HERE.

https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/63550
https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/63550/can-i-edit-the-url-for-my-forum-category
https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/63550/my-favorite-food-is-chocolate
https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/63550/sometimes-i-like-to-go-hiking
https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/63550/this-part-of-the-url-is-just-for-show-or-seo

So you can safely remove that part from any url you like and it will still go to the correct location.

delete old JR modules

Using Jamroom

What paul outlined is the way for development, what you're probably after is :
MODULES -> CORE -> MARKETPLACE -> GLOBAL CONFIG -> GENERAL SETTINGS -> MARKETPLACE VERSIONS

change it from KEEP ALL VERSIONS to 1 VERSION.

So when you update the older versions will be removed.

Audio issues : An Error Was Encountered Loading The Media URL

Installation and Configuration

Send some login details to support at jamroom dot net and I'll take a look. See if I can see whats wrong.

The website takes a long time to load

Using Jamroom

Most browsers have a developer console. For firefox you open it by pressing F12, the errors show in the CONSOLE tab.

hoping for clue with loading chat attached images

Using Jamroom

This is my favorite kind of solution: do nothing and it fixes itself

Charts acting strange after 6.5 Upgrade

Using Jamroom

The issue in this case was the charts run on the daily mantanence, so just after midnight on the 17th the charts were being calculated, but they were being calculate for the 15th. The result was that there was no data for the 16th and the 1 day charts wanted that info.

What changed was that instead of calculating for the previous day they now calculate for the actual day 17th. Give it a day and it should come right.

If you want something to check, check that data is being recorded in the 'charts_history' table. The 'chart_date' is in the format YYYYMMDD so 2020 05 22 would be 20200522.

Check that each day that column is getting new data into it.

ACP -> DEVELOPER TOOLS -> TOOLS -> DATABASE ADMIN -> jr_charts_history
(click the SELECT button to see the table, then click on chart_date a couple of times until the newest shows at the top)

A - Z Artist / Profiles page - Audio Pro

Design and Skin Customization

We've got a "Custom Project Form" here:
https://www.jamroom.net/form/project_overview

If you want to hire someone on our team to do the development for you.

Audio issues : An Error Was Encountered Loading The Media URL

Installation and Configuration

First things first:
* Run the integrity check ACP -> SYSTEM CORE -> CORE -> TOOLS -> INTEGRITY CHECK -> check all boxes -> START
* see if all the system lights are greeen ACP -> SYSTEM CORE -> CORE -> TOOLS -> SYSTEM CHECK
* Try pausing the queues and resuming them.
* check the error log and activity log for any notices.

Adds & Banners on Follow Me Skin

Design and Skin Customization

You can use the "Template Name in Source" developer tool to understand which templates control those locations:

Docs: "Developer Tools: Template Name in Source"
https://www.jamroom.net/the-jamroom-network/documentation/modules/932/developer-tools#template-name-in-source

hoping for clue with loading chat attached images

Using Jamroom

ok, cool, so the url is ok, and the image is ok, great. What we need to figure out is what is interfering with the javascript in his instance that is causing the lightbox to break.

First thoughts:
* Are there any available updates for his phone laptop, if yes, install them.

Is the issue also there if he visits:
https://(YOUR SITE).com/chat/mobile

Can you get him to take a video of it happening with the CONSOLE open (hit F12 and navigate to the CONSOLE tab in chrome or firefox)

Somethings blocking it, just searching for clues as to what that may be.
updated by @michael: 05/26/20 06:40:36PM