Forum Activity for @ken-rich

Emergency - Crashed - No JR5 - Just blank Screen with Error.

Using Jamroom


Yes, the host said it has nothing to do with my registrar settings, but to do with the apache config that was put in for the profile domain. The datacenter is investigating to see where they screwed up.

Emergency - Crashed - No JR5 - Just blank Screen with Error.

Using Jamroom


Host is ct-servers. Everything was running smooth until a special config was tried for a module to work. I can't really blame the host, since he got the datacenter's "top gun" to do it.
updated by @ken-rich: 01/29/15 12:40:48PM

Profile Domain Module - Procedure not Recommended?

Using Jamroom


Hi SE,

I can't explain how the includes were done, because someone from the datacenter did it. However, once they finish investigating what went wrong, I'll get as much detail as I can.

Checked my private notes but I don't have access to the DNS settings anymore. All you can see there is a message and the normal controls are gone. "The zone file is unavailable because the domain's set nameservers do not belong to this registrar."
updated by @ken-rich: 01/29/15 12:42:33PM

Profile Domain Module - Procedure not Recommended?

Using Jamroom


Well I wouldn't assign any blame just yet, as it remains to be seen what caused the problem. My friend actually didn't do the config, it was the top tech at the datacenter who has worked with server configurations for years. In light of that fact, I don't see my friend's competency (or lack thereof) as being the issue.


Well if that's the case, I had the @ host pointed correctly. Now all I see is - "The zone file is unavailable because the domain's set nameservers do not belong to this registrar."

Does this mean control has passed to the server and I must now get my host to set the a record to point to my domain's IP?

Profile Domain Module - Procedure not Recommended?

Using Jamroom

My normal process is to change the nameservers to my host, and at the host create a domain or subdomain. Then the DNS resolves and there is no issue.

What I don't understand, is how it's supposed to resolve in this case, since there is no domain or subdomain created in my cpanel to match the domain. Yet Brian says I should be able to ping kenrich.me, and have it resolve, before I activate the module.

Until the module is activated, there is nothing for kenrich.me to "latch on" to, if you get where I am coming from.

Got to run - doctors appointment - thanks for your help.

Profile Domain Module - Procedure not Recommended?

Using Jamroom

Thanks for your input SE. I'm starting to think I wasn't supposed to do anything with the @ host afterall, so I'm not sure why I was given these instructions. Apparently, I just had to change nameservers to point to my host, not update the @ record in the DNS.



When I change the nameservers to my host, the @ host setting is apparently no longer controlled from the registrar. I apparently had temporary access while the DNS was resolving. In fact, I see this message there now "The zone file is unavailable because the domain's set nameservers do not belong to this registrar."

Because of my interpretation (or misinterpretation) of Brian's instructions, I set the DNS Zone File @ host to my JR5 IP and perhaps that caused the loop?

So to be crystal clear, at the level of the registrar:

1) Is it necessary to manually edit the DNS zone file @ host setting to point to the JR5 IP?

2) Or, does one simply change the nameservers as per normal (and not mess with the @ host setting).
updated by @ken-rich: 01/29/15 07:02:44AM

Profile Domain Module - Procedure not Recommended?

Using Jamroom

The whole server went down for an hour OVER THIS INSTALL.

When it came back my database cache was corrupted and I had a blank screen with an error showing all night. Please refer to https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/23301/emergency-crashed-no-jr5-just-blank-screen-with-error#last

======================================
The datacenter guys are investigating their mod to the apache config, but I'm wondering if it's because of my settings at the registrar - here's why.


Based on the above responses, I set @ host to my dedicated Jamroom IP. Yesterday I wanted to test again but a ping of kenrich.me still showed nothing. I found a place called mxtoolbox.com and ran their check. They came back with "Loop detected - we were referred back to 66.35.93.162" That IP happens to be the server IP (root). Also, the server crashed last night due to a "looping" problem (related to this install).

The JR5 IP is 66.35.93.163 which is where the @ host is pointed. One number different that the server IP which is 66.35.93.162.

So just to be crystal clear (and to eliminate registrar settings), can I ask the same question again. Should I set @ host to point to the (root) server IP (66.35.93.162) or the JR5 dedicated IP (66.35.93.163)?
updated by @ken-rich: 01/29/15 05:43:20AM

Emergency - Crashed - No JR5 - Just blank Screen with Error.

Using Jamroom

Hi Paul,

I got the host on the phone, and he said this was because the whole server went down last night, due to a "looping" error caused by the Profile Domain modification to the Apache config. The datacenter guys are looking into it.

Please refer to the thread below, I need to ask a very specific question about the @ host setting.
https://www.jamroom.net/the-jamroom-network/forum/using-jamroom/22470/profile-domain-module-procedure-not-recommended
updated by @ken-rich: 01/29/15 05:44:43AM

Large Video Conversion - Time Out

Using Jamroom

Wow - guess what. The dang thing timed out again even at that limit.

The server company is asking what kind of settings the script is using for conversion and if we have memory coaching - "memcached" or "memcache".

He's also checking with the data center to see if there is a bottleneck hardware wise. I'm set to priority and overclocked, so it's not possible for him to assign anymore "juice".

I'm going to try a small vid just to see if something hasn't gone wrong with the conversion process altogether. I had tested before and a 3-5 minute music video, perhaps 30-50 MB in size converts in about 10 minutes.

Emergency - Crashed - No JR5 - Just blank Screen with Error.

Using Jamroom

Query Error: Incorrect key file for table './indiegos_jr5/jr_jrcore_cache.MYI'; try to repair it - check debug log

That was in the logs at what appears to be the start of the problem... Debug log looks like this around the start of the problem and has many entries.

(2015-01-29T01:58:07-03:30.0.78533800 : 0)-(mem: 12058624)-(pid: 135320)-(ip: 157.55.39.97)-(uri: indiegospel.net/gallery/image/gallery_image/6866/medium/crop=portrait/_v=1420467925) |Query Error: Incorrect key file for table './indiegos_jr5/jr_jrcore_cache.MYI'; try to repair it|