Forum Activity for @ken-rich

New Jamroom Hosting Forum

Jamroom Hosting

Well it's beem a long time now - 0 files and directories imported in 4,429 seconds.

No one has responded, so I am going to attempt to kill the process and re-initiate.

New Jamroom Hosting Forum

Jamroom Hosting

It's still showing no progress after over 2,400 seconds (see attached).

I put my credentials into Filezilla and connected no problem, so I'm not sure what's wrong?

I need to leave for the evening soon, so I was hoping to get this transfer started first.

updated by @ken-rich: 02/13/15 12:29:22PM

New Jamroom Hosting Forum

Jamroom Hosting

Hi Brian,

I initiated the "slurp" but it's not showing any progress. I just refreshed after over 5 minutes and it's still showing 0 files and directories imported.

I'n guessing I "messed up" on following the directions somehow. You have the same access as I do right now, so would you mind having a look?

I use my cpanel credentials when FTP'ing, so perhaps that's the issue. I saw something you wrote to Strumellia about using the IP?

Bug in FAQ's

Using Jamroom

Update - I've since modified a FAQ but didn't see an issue.

I don't know what happened but it seems to be OK now.

Perhaps it was caused by a hosting glitch affecting the database access, or something along those lines???

Private Notes Bug?

Using Jamroom

Awesome - thanks!!!

I never would have suspected something like that - lol...

Private Notes Bug?

Using Jamroom

OK - coming to you.

Also, Paul took care of the JR4 issue I had, so I am initiating the hosting "slurp" over to your server today.

I won't change the logins so you will have access to both sides, to do whatever it is you need to do.

Private Notes Bug?

Using Jamroom


They are the same - identical.

Private Notes Bug?

Using Jamroom

Hi Brian,

I am at the same cache settings: Default Cache Seconds - 300 seconds

Plus I've cleared caches, run a complete Integrity check, and deleted browser cache.

I am still not seeing her.

Private Notes Bug?

Using Jamroom

Hi Brian,

That doesn't appear to be the issue. Profile active is checked and she is set to global.

Tested again, she still doesn't appear in the Private Notes dropdown.

Profile is here - http://indiegospel.net/cynthia-cindy-ann-lightfoot

I can confirm she does appear in search and also "Admin's User Profile" search.

The only thing I've done differently lately (that I can think of) is install Mailgun, although I don't know if it's related.

Private Notes Bug?

Using Jamroom

I just had a new user join but I can't send them a welcome message. Their name does not appear in the drop down list when I type it in recipients.

It is working for others but not this new user. Tried full integrity check and deleted browser cache.

I did install mailgun yesterday but disabled it - in case that might have something to do with it. Issue remains though.
updated by @ken-rich: 03/19/15 07:18:06PM