Support tickets Module
Installation and Configuration
Ok great, yeah I did create a ticket from an admin account, that explains it, I will try creating one form a regular user account.
Thank you
Eddy
Forum Activity for @eddy
Support tickets Module
Installation and Configuration
I think I'm a bit confused @douglas, so one is not supposed to enter an email address there by default? I tried creating a ticket by not entering an email address there, and I never got the notification for a new ticket created on my support email.
Eddy
updated by @eddy: 12/21/15 06:46:02AM
Hide content from logged in users
Design and Skin Customization
I have a banner on my main page which I only want visitors to see, when logged in I want to show something else on that space, any code for this?
Thanks
Eddy
updated by @eddy: 03/21/16 02:04:04AM
Support tickets Module
Installation and Configuration
Thanks Brian, that did solve a few questions I had, but I have another couple of questions I can't get an answer for there.
1) When creating a ticket from an member account, on the "Send To Email" it's empty, should that not have my support email there?
2) Is there a way to put a small support floating "Tab" at the bottom of my site where only logged in users can see it?
Thanks
Eddy
Support tickets Module
Installation and Configuration
I just purchased the support tickets module but have a few of questions.
1) Where exactly is the link to the support section throughout my site for users to see it/use it?
2) Do I have to enable/use Mailgun in order for the support tickets to work?
3) Must I use the same email on "Support From Email" as my admin email?
Thanks
Eddy
updated by @eddy: 03/21/16 01:45:38AM
Featuring more than one quota
Design and Skin Customization
By entering these quotas on "Artist Quota ID: 1,7,8,9,10,12", will all members of those quotas be featured?
Featuring more than one quota
Design and Skin Customization
I am using the Nova skin, and right now only artists are being featured throughout the site, I wanted to feature different quotas as well, like producersm, managers, labels etc, where and how can I do this?
Thanks
Eddy
updated by @eddy: 03/22/16 02:41:39AM
