Forum Activity for @blindmime

tracker user open issue count

Using Jamroom

I see there is a user tracker count that displays a user's total issues. Is there a way to display the user's Open issues count?
updated by @blindmime: 03/31/16 04:33:18AM

page_short_url

Using Jamroom

$page_short_url shows up in the debug list. I've started using pages more and was just curious what this was.

page_short_url

Using Jamroom

I don't believe I have any other developers' modules installed. I'm thinking the url comes from the ShareThis module. It looks like the url it shares has a variable that looks like the values $page_shot_url contains.

linode

Installation and Configuration

Michael, it sounds like maybe you didn't exactly follow the guide. You probably used it as guideline along with your own experience. Following exactly, I encountered a few errors the team might want to fix.

I get why sudo wasn't used in the guide. Brian is logged in as root in his example. My question was regarding a few things that appear to be inaccurate in the guide, specifically, creating "jamroom.net" rather than "jamroom.net.conf" and

suhosin isn't installing. Is that because it's not needed in v14 LTS or is there some other factor?

At least, if I'm following correctly, which may not be the case, I understand.

FWIW I did get a working Jamroom using the basic webuzo LAMP stack, however, I had warning errors on ffmpeg and ImageMagick. There is a webuzo jamroom stack available on linode but it requires an upgraded annual webuzo license.

Private Tracker

Using Jamroom

Awesome, thanks.

linode

Installation and Configuration

Yes the guide indicates creating jamroom.net with pico and then running

sudo isn't used in the guide

Did you install php5-suhosin?

page_short_url

Using Jamroom

I've noticed this template variable.

What is the actual URL? http://{$jamroom_url}/{$page_short_url} doesn't work.
updated by @blindmime: 03/31/16 04:45:33AM

issue tracker assignments

Using Jamroom

It seems clear to me. You've given a simple introduction behind how the module might be used.

I have a series of sites I'm developing which will be set up to provide support to various communities of users by a team of experts. I need a way to create Requests for the team to service.

The Issue Tracker and the Support Ticket modules provide similar functionality. I initially thought the Support Ticket module would work, but the Tracker's communication between the servicing team is better suited to my purpose. I believe I'm using it like you are using it at Jamroom, except community members will be creating the Trackers in my case.

I've also thought of using the two modules in tandem like Jamroom -- community members submit support requests or issues are raised in the forum and Team members create issue trackers as needed. But I'm currently thinking it's an extra step I can possibly bypass by letting the community instigate Trackers directly.

I may be wrong and it may turn out I'm weeding out more requests than I'd like. But right now I'm thinking it will provide a nice way to funnel all requests.

Just as you've mentioned in your docs that Jamroom Team issues are usually private, my issues will be mostly private between the team and the member who created the issue. I would rather Issues were private by default. I'm using it in communities of business managers whose issues will almost exclusively be private tasks they want performed.

At least that's the idea.

Private Tracker

Using Jamroom

My question is how would I make them private by default?

Private Tracker

Using Jamroom

I want the profile to be public, but the issues to be private to each profile. I want the profiles to be public. I just want the issues to be private.