Notifications - Email or Private Note
Using Jamroom
Hi Lorna
Be sure this user is in a profile quota that allows Private Notes. Have just looked and your 'Sellers' quota does not allow them. Is this user in that quota?
Forum Activity for @paul
Using Jamroom
Hi Lorna
Be sure this user is in a profile quota that allows Private Notes. Have just looked and your 'Sellers' quota does not allow them. Is this user in that quota?
Bundle savings currency change
Design and Skin Customization
This is a bug in the Bundle module's item_list.tpl template and will be fixed in the next release of the module. In the meantime, edit the template and change line 58 from
<h2><b>{jrCore_lang module="jrBundle" id="44" default="Save"}<br>${$item.bundle_item_savings|number_format:2}</b></h2>to
<h2><b>{jrCore_lang module="jrBundle" id="44" default="Save"}<br>{jrPayment_get_currency_code()}{$item.bundle_item_savings|number_format:2}</b></h2>hth, and thanks for letting us know about it.
Lost Admin Password
Using Jamroom
Old module and skin releases are kept in case you need to roll back for any reason. They don’t take up much disk space.
You can use tools provided in the Developer and Marketplace modules to delete or roll back to these old versions.
Hth
Lost Admin Password
Using Jamroom
There should be a `key` value of 'user_email' and the email will be alongside it in the `value` column.
Lost Admin Password
Using Jamroom
User data is in the jr_jruser-item_key table. The master admin data is probably alongside the _item_id => 1 entries.
However, the actual password isn't stored, only its hashed value, and the password cannot be derived from that.
The user name and email is there though, so make sure the email address is active and that you can receive it, and you should be able to use the 'Forgot Password' form.
hth
Unable to process your request
Using Jamroom
This is all an issue with your server.
Contact your hosting provider.
Unable to process your request
Using Jamroom
It seems to be happening all the time for me.
Have you made any changes to the site before this happened? If so, revert them.
Also, check that /data/config/config.php file has the correct credentials in it to connect to your database.
Also see if there's anything about it in the logs at /data/logs/*
Otherwise, this is out of Jamroom's control, so contact your hosting provider, as the message suggests.
Unable to process your request
Using Jamroom
More information please.
What site is this on?
Is it on a specific page?
Does it occur every time or intermittently?
What do your error logs say about it?
Trying to help my member with his problem...
Using Jamroom
Did he contact his ISP? That fact that this only happens to him intermittently still makes me think its on their end.
Trying to help my member with his problem...
Using Jamroom
So it seems that he's tried different browsers etc. and still intermittently gets this issue.
I'd suggest that he contacts his ISP to see if they are somehow occasionally blocking your site, or maybe a server that might be used on the root to your site.
