Forum Activity for @thescientistdubmaster

alt=
@thescientistdubmaster
06/09/23 09:59:52AM
17 posts

New install error


Using Jamroom

Thank you for your message.

The .htaccess file that your developer pointed you,
typically contains directory-specific configuration settings that override the default server configuration.
It also contains the Directory Index, so where your index.html or index.php is located within the Document Root of your Web Server.
I don't know why he told you to ask your hosting provider since it's a configuration file that surely it is not in our management, rather your webmaster?

However if I can give you some advice, to investigate if the issue you are experiencing is related to the .htaccess file,
I suggest temporarily moving the file instead of deleting it. By doing so, you can check if accessing the site's index becomes possible.
Please remember to keep a backup of the .htaccess file before making any changes.
Sometimes it could also be a permission problem on this file or other factors such as Linux Security Enhanced based on the context of the file or directory.

After that, if this is still an issue and you need us to investigate this issue further you should provide us with the root password.

Please feel free to let us know.


--
Best regards,

Vincenzo Polidoro
Technical Support
alt=
@thescientistdubmaster
06/09/23 12:50:35AM
17 posts

New install error


Using Jamroom

there is no .htaccess file in that folder this a fresh install with the original .htaccess file
alt=
@thescientistdubmaster
06/08/23 02:22:50PM
17 posts

New install error


Using Jamroom

what do I change in .htaccess file ? this happened after the htaccess file was changed
alt=
@thescientistdubmaster
06/08/23 12:16:25PM
17 posts

New install error


Using Jamroom

You don't have permission to access this resource.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.
updated by @thescientistdubmaster: 09/10/23 01:12:39AM
alt=
@thescientistdubmaster
05/23/23 07:46:00AM
17 posts

stream Pay and profile tweak


Using Jamroom

I always had a license for Stream Pay and profile tweaks and now JR says I need one
updated by @thescientistdubmaster: 08/23/23 02:39:03PM
alt=
@thescientistdubmaster
05/23/23 07:44:32AM
17 posts

Jamroom logo


Using Jamroom

I am using the nova skin and the logo only shows on mobile devices. .
alt=
@thescientistdubmaster
05/22/23 01:13:12PM
17 posts

Jamroom logo


Using Jamroom

On mobile devises the Jam room logo shows
Jamroom logo.jpeg Jamroom logo.jpeg - 78KB

updated by @thescientistdubmaster: 08/22/23 12:19:42AM
  2