Forum Activity for @holly-dilatush

Latest Activity showing "Holly posted a new comment on Holly"

Using Jamroom


So this tells me we have an issue on our site. Should I put in a ticket and share username / password?

question mark replacing image (when profile hyperlinked)

Using Jamroom

Right. But why should that make a difference in the other Diana's link working?
Am I not understanding something basic here?
Or maybe not explaining myself/the issue well?

question mark replacing image (when profile hyperlinked)

Using Jamroom

I just checked.
Yes.
The hyperlinked http://lewwwp.com/diana-yarmolinska DOES have the same image uploaded in both places on her profile page.

Latest Activity showing "Holly posted a new comment on Holly"

Using Jamroom

And of course if you visit the new member's page, you see the full message on his/her comment wall.

My expectation would be that my comment wall entry would appear with an active @_____ (because I have settings to auto-follow and be auto-followed by all new members).

Then, at a quick glance and one click, other members could go to the new member's page and leave his/her own welcome message.

Meanwhile, I keep deleting timeline entries that awkwardly read "Holly @Holly" so as not to confuse other members.

I hope you can understand my issue.

The only workaround I can see is another step for me... and that would be to add a status note/post every time I welcome a new member, and share the direct link for their profile in that status message.

Latest Activity showing "Holly posted a new comment on Holly"

Using Jamroom

If you go to lewwwp.com/holly you see (see screenshot, please).

The @___ is still not active, but there is a hyperlink above that to Vemuri-Sowmya's profile page.

Some members might see that and visit the new member's page.

Latest Activity showing "Holly posted a new comment on Holly"

Using Jamroom

if one clicks on the hyperlink from the above screenshot (the hyperlink to the comment, they hyperlink showing in the latest activity entry, you see this (see screenshot, please).

Nothing here lets members link to this new member's profile.
confusing.
So, other members must know to click on the "Members" tab and look for new members.
The timeline/Latest Activity entry is useless.

But... if you go to my profile page directly (not via the hyperlink given in the Latest Activity timeline, but to lewwwp.com/holly, you see (third screenshot coming)

Latest Activity showing "Holly posted a new comment on Holly"

Using Jamroom

Please note the attached series of screenshots.

I will try to explain what happens and what I think should (what I wish would) happen.

I will also state that this has been a challenge for us since migrating, but we thought at first that the issue was with Ningja (now Ninja) skin, or with Beta 6. We have waited until after JamRoom 6 was out of beta to report this again.

[Initially we had "member is following member" notices showing in our timeline/home page latest activity stream. We asked for and received help on how to stop those from appearing on our home page.]

As community manager of our site, I make it a practice to leave a personal welcome note on each new member's profile.

I have it set so that "Holly" (my non-admin profile) auto-follows AND is auto-followed by all new members.

It is my understanding (perhaps incorrectly?) that when two members are following each other, typing @_____ (followed by the other member's name, as in @Holly) will appear as an active hyperlink.
[It is my understanding that these will NOT hyperlink if the two members are not following each other.]

So, when I am auto-following and auto-followed by a new member, I expect the first screenshot attached here to show an active hyperlink to the new member (in this case @Vemuri-Sowmya).

As you can see by the attached screenshot, the new member's name is not hyperlinked.

I do this intentionally, as a way of alerting other members that a new member has joined, and with the hope that other members will then welcome this new member, too.

To complicate matters, if one clicks on the hyperlink from this screenshot (the hyperlink to the comment, they hyperlink showing in the latest activity entry, you see (second screenshot coming in next reply)

updated by @holly-dilatush: 04/05/17 11:36:13PM

question mark replacing image (when profile hyperlinked)

Using Jamroom

When new members are approved on our site, I like to leave a welcome message on their comment wall.

I have my "Holly" profile set to auto-follow AND be auto-followed by new members.

Occasionally, based upon information submitted as answers to our sign-up questions, I want to leave a link to another LEWWWP member's profile page.

The most recent time I did this, I notice that the linked member's profile image appears as a question mark. (screenshot attached).

If you want to see these profiles for yourself, they are:
http://lewwwp.com/learningwithdiana
and http://lewwwp.com/diana-yarmolinska

I would rather have a simple hyperlink show or the correct profile image show.

Is there something in our settings that may be causing this 'question mark' to appear?
Is it possibly related to our Ning to JamRoom import? [the linked member was a very active member on our Ning site; her profile image would have been imported]

Can this be fixed?
Any assistance/suggestions would be appreciated,

updated by @holly-dilatush: 03/16/17 04:00:00PM

option to archive private messages?

Ning To Jamroom

Hello all,

On Ning we had the option to delete OR to archive private messages. I had over 100 of these archived messages on Ning (I copied and saved them in a word file because I knew I might wish to access them again).

As community manager of the site, there are periodically private messages I wish to refer back to.

However, on JamRoom I only see the option to delete messages.

I have a full page now of messages I would prefer not to delete (I'd like to keep them for future reference), but would also love to have 'out of view'.

Is there an easy way to 'archive' rather than delete these messages? It would, of course, be easier to access them in the future if they were searchable in a JamRoom archive.

Any suggestions appreciated,
updated by @holly-dilatush: 03/13/17 05:54:23AM

NO_LANG_FOR_ID error with Like feature

Using Jamroom

thanks!