Forum Activity for @lynnbird

Error Installing Solo Artist Bundle

Design and Skin Customization

My original JR is on a VPS; but to take out a second one on the same host would cost more than the original as that one I got on a special deal....also $5.00/mo. The problem is the VPS's RAM usage kept going up and down. At one point in time I was paying $99.00/mo just for RAM!

My Jamrooms tend to get popular once people know where to find them; I will have a look at Digital Ocean...but what I am looking at isn't bad at $49.95 per quarter, or $17.95 a month if you do month by month. I will weigh my options...and yes as always, it helps, Brian!

Update: Digital Ocean looks lovely...but is "the cloud" actually safe? I am wary of cloud computing and always have been...ever since Adobe started doing all of its apps that way via subscription. Needless to say, there is very little left that Adobe has to offer me beyond Acrobat Reader.
updated by @lynnbird: 09/23/14 09:37:04AM

Error Installing Solo Artist Bundle

Design and Skin Customization

I'm back Brian...sigh.

They changed the permissions at hosting level and the same thing happened; the site broke, so they changed it back and the symlink error immediately returned. Here is the last they sent me...

"Hello Jocelyn,

Thanks for your patience.

This issue seems related to your Solo Artist Theme Bundle application. I will request you to contact your theme provider and let us know what they have suggest you regarding this.

Please do not hesitate to contact us back in case of any further assistance."

My reply...

"The theme providers (who are also the coders of Jamroom itself) were the people who suggested I contact my host. JamRoom uses the symlink function, which I assume is standard in PHP itself; possibly when run as CGI. I can only ask them if PHP needs to be running as CGI, or any other thoughts they might have on the situation as I took the problem to them first.

I cannot install ANY external extension for JR without receiving the aforementioned error. Even Akismet, which is a standard anti-spam extension for many CMSes gives this error when an install attempt is made.

I will share what has happened so far with them and see what they say. I think we are looking at a change of host, however. My other sites will stay with you, but I already have a service in mind for this site since you seem unable to remedy this error.

More after I talk to the JamRoom Dev Team; you might want to check out their forum
yourselves as you are certainly going to run into this problem again with another
customer. Jamroom site linked below."

Now: I cannot contract for the dedicated server till the end of the month; nor can I afford any of the recommended/certified JR hosting solutions I've seen mentioned on site. So I am throwing a question out for anyone who is able to answer.

Does anyone have experience with Llamaservers? This is the least expensive dedicated server provider I've found to date. If anyone knows of better for less, I would love the input as I am getting frustrated.
updated by @lynnbird: 09/23/14 05:36:24AM

Error Installing Solo Artist Bundle

Design and Skin Customization

Indeed it does. I need the 25-artist license on the original V4 JR; it has 14 slots filled already. I only need one artist for the next installation, as that one will be a solo artist site.

I've given the developers of Softaculous a heads-up also, thusly.

"Hello,

My name is Jocelyn Jensen. I am writing to you today because of my suspicion that hosting companies are deploying Softaculous in a manner that puts an undue burden on their customers. Can this package be edited for application content before deployment..i.e., can a host pick which apps appear in their edition of Softaculous? I've already lost one hosting plan due to one of your standard application entries, Oxwall; which should only be deployed on a dedicated server.

Now I have tried to deploy one of your newer entries, Jamroom, which I already have running on another host, albeit a much earlier version. The new projected host didn't even look at what was in their Softaculous package as this one also contained Oxwall. They also didn't bother to read the Jamroom documentation which states that JR has extensions which allow embedded media rather than directly uploaded media for streaming. The older installation is linked below. It has existed since either 2006 or 2007.

http://www.hypnoticorchard.com/

The host who deleted my account due to Oxwall was Hostdeal. The one who won't allow me to properly configure Jamroom for embedded media is Brain Host. Please, if Softaculous has the ability to edit out unwanted apps, it is in your best interest as well as the best interest of your customers to not only let them know this, but to put tutorials on your site depicting how this is done before more undeserving site owners get suspended or deleted!

Sincerely,

Jocelyn L. H. Jensen"

And I hope that will help everyone potentially facing such a problem.

Error Installing Solo Artist Bundle

Design and Skin Customization

It will when the time comes.

I was hoping not to have to go the dedicated server route as my hubby is already raising his eyebrows at the amount of Web real estate I have already. My other JR is still up and running, but I want a solo one where this artist will not be buried and where I can possibly embed my existing MP3 album stores in the site.

Please, will I be able to use the bundle I just paid $59.00 for on another installation since I can't use it on this one and will be deleting the entire install and domain?

Here is the original; I will be using the money which would have gone for upgrading this one to JR5 25 artist license for the new installation to a dedicated server.

http://www.hypnoticorchard.com

Error Installing Solo Artist Bundle

Design and Skin Customization

Grrrrr...Here is the answer and my reply to same.

"Hello Jocelyn,

Thank you for contacting us.

We are writing to inform you that we do not provide Audio/video screaming
on server as it utilizes more resources and it generates high load on
server as you are on shared hosting server.

If your websites causes High load on server, your account will get
suspended.

Please feel free to contact us if you need any further assistance."

Forgive me, but at this point I lost all semblance of Netiquette. These people just blythely put Softaculous on their servers without even looking at the packages contained therein, then suspend people when THEY should be editing the bloody package before deployment. Their edition of Softaculous also contains Oxwall, a Social Networking CMS which is notorious for its habit of running a cron job every minute of the day. I lost a hosting account due to not knowing this and thinking it was safe to install; I got called an irresponsible customer when again the host should have edited out dangerous packages.

Rant over. Here is my response.

"GRRRRRR...

This installation has the capability to use EMBEDS. I was going to use embedded audio from Soundcloud, Nimbit and YouTube. Will THAT overload your server?? All I want to do is install a theme package and the way the server is set up won't even let me do that!!

Why do you allow such packages in your edition of Softaculous if we are not going to be
allowed to use them? Speaking of which, you have another "problem child" in that
auto-installer in the person of Oxwall. I know better than to install that; it has
already lost me a host as I didn't know it ran a cron job every minute of the day.

Jocelyn"

Now if I can't install a theme, how in the world am I to get the Soundcloud and YouTube extensions in there? And can I take this theme bundle I bought over to another install, since it looks like I am going to be taking this domain off of this host? I think I am going to talk to Llama Servers and see if they will handle an installation of Jamroom when I set up my dedicated server with them later this year.
updated by @lynnbird: 09/17/14 11:59:12AM

Error Installing Solo Artist Bundle

Design and Skin Customization

It does and I'll get back to you with what they say.

Error Installing Solo Artist Bundle

Design and Skin Customization

Going back to 755...sigh. I've emailed the host for assistance. Thanks for all your help and I will definitely let you know the final result.

Error Installing Solo Artist Bundle

Design and Skin Customization

Result of setting to 770 "Forbidden"

"You don't have permission to access /modules/jrCore/router.php on this server.

Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."

That was for the login. Site root reads:

"Forbidden"

You don't have permission to access / on this server.

"Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request."
updated by @lynnbird: 09/17/14 09:04:45AM

Error Installing Solo Artist Bundle

Design and Skin Customization

It is now seeing the .info as a subdomain of the original domain on this plan. That domain no longer exists but I cannot delete its directory.

Error Installing Solo Artist Bundle

Design and Skin Customization

Brian!

Have a look at the result of the permissions change. 500 server error

http://hypnoticsoundscapes.info